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Just Energy
3.1 out of 5 stars.
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Just Energy Employee Reviews

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2.9
Work-life balance

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It’s ok

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It’s a call Center has a lot stress level, however there’s plenty support and coaching. The schedule are not easy to be changed once you got assigned. You need to be a multitasking person.

Pros

Training, couching

Cons

Not flexible
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fun place to work

Great placed to work, the lunch and learns with the senior management, and flexible hours made a huge impact on the culture of the job and great team environment.

Pros

free lunches and breakfast

Cons

Less training.
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Used to be productive. Lots of changes since 2 yrs ago

JE was a company with lots of opportunity to learn different processes in business and IT. Lots of management changes decreased the employers moral. The workplace culture is still one of the top advantage in JE.

Pros

Employees relation in IT team

Cons

instability in management decisions
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Good environment to work

Good company to work for but depending on your division and sector growth is Limited. If you are interested in a good job that has good benefits than this company is a great choice.

Pros

Subsidized Lunch
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door to door sales

this job you had to travel for many times a month. most of the time you were working alone in the community. i learned how to work alone and make sure that i got the job done in a good time
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Great at first!

Just Energy was a rewarding experience in the beginning. I company has great benefits, and amazing incentives. I learned allot about the energy sector here, and it also gave me an appreciation for hard work. Some Management was great up until my last year. Allot changed as the company got bigger. Workplace culture was great but at times stressful.
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Do not take this job

They require you to work 6-7 days a week from 9am to 9pm. No understanding for needing time to take care of your family or health. Its pressure sales, they advise you to lie to get the client to sign. You must go on a road trip once a month out of town for sales at your own cost, they say you can write off the hotel cost at tax season, however they pay for the hotel and deduct it from your paycheck without having written it is for hotel , it just says "deduction" so the managers get to write off the hotel costs, and you don't get any of the tax breaks you should get as an independent contractor.
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Great learning opportunity

The corporate culture is very hostile due to the nature of the business. The commodity retail business is facing lot of regulatory challenges along with limitation on conducting business on door to door sales. There's the declining customer data bases is major concern of senior management which derives the restructuring of the corp.
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Great learning place

I learnt writing my own SQL queries. quite challenging fun place. great team work, and experience in terms of working with call center globally. Weekly lunches with senior management was awesome.
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Not good

Managers make a huge difference in the teams spirit. The operations side, the management style was unfair. A typical day at work included alot of upset employees in bathroom being blamed for system breakdowns in an unprofessional way.
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No ping Pong table, hostile environment, nothing enjoyable about this job

A very busy and hectic place, you're under so much pressure to get the stats up or be prepared to be walked out through the door like a criminal who get punished for stealing

Pros

Free milk and coffee

Cons

Scheduled Breaks
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Good Pay / Poor growth and Management

Almost 10 years due to the money but I was not happy and the company is falling fast because of insecure employees. Company is now a 3rd party sales force

Pros

money if you work hard

Cons

Management is terrible and recent closures of offices is not a good sign for the future
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No advancement, waste of time

Working for this company is a waste of time. They don't offer any training, don't even pay minimum wage and or any travel expenses. Now this business is illegal.
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Ambiente de trabajo divertido

Una buena compañia, pero los servicios ofrecidos no son honestos
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Barely any breaks

A typical work day at Just Energy will be constantly on the phone with the customers to resolve their issues and retaining customers in different market of the company's business.

Cons

Busy long hours
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Good startup company

People are very nice and friendly. Work can be very stressful and non-stop. Some managers are awesome to work with. Benefits are pretty good, but salaries are very low. There is no job security.

Pros

People are friendly - Benefits

Cons

Shifts can vary, no job security, low salaries
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too many hours

worked monday to saturday 9am till about 10pm if we were lucky some nights were werent getting home till later some weeks we had to work sunday as well for jj weeks then got have of monday off. commission only
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Horrible Management Team and Trainers

I just quit this place ! The trainers are liars and they don't teach you EXACTLY what you will need and tell you to lie to customers.The " Management Team " are a bunch of dirty bitter Bums that don't have management capacity, and lie and make fun of customers while they pretty much the company steals their money.ONLY someone working for this place you can see what really they do to scam customers.I worked at the Mississauga location in Ontario. 80 Courtneypark location.
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Just Energy

Just Energy was a commission work and they did not have a base payment. For that reason, I did not like working for them. The work was really hard, knowing the products and convincing clients. Despite the hard work and the time put in for work, there was no base salary. Only commission. However, I learned to work hard.

Pros

Na

Cons

Na
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productive and fun workplace

work place culture is good. I learned many things from that company I have developed my technical skills and soft skills. Even I come to know about work environment.

Pros

free beverages

Cons

regular hours
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Just Energy

Just Energy is one of the leading Retailer in Canada there main business is Electricity and Gas Contracts to Residential, Small Medium and Large Business. Exciting and Fast Paced environment to work with Great Benefits, Pay and Incentives. Balance work and family life 8 hrs at work taking Inbound calls from customers and Field agents to set up new business and renewing existing contracts. Retain customers calling to cancel services by providing excellent customer services and recommending products and services based on their Individual needs. Very open minded management who are willing to assist and implement employee feed back and recommendations The hardest part of the job is handling irate customers as in any call centre environment understanding their concerns and retaining them from cancelling their services with profession customer service and need based recommendation The most enjoyable part of the job it had a great Team of specialist, who are great team players great daily games challenges and incentives to make the work life more fun great rewarding bonuses for accomplishments

Pros

Free Lunches, gifts, Promtions, Picnincs and year end family activities

Cons

Late Evenig shifts mostly to manage all time zones in Canada
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Overall rating

3.1

Based on 639 reviews
5
137
4
128
3
170
2
80
1
124

Ratings by category

2.9Work/Life Balance
3.1Salary/Benefits
2.8Job security/advancement
2.9Management
3.0Culture

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