Not the best Salary. They would promise you bonuses and no matter how good you do, you just won't get them. Don't fall for their Six Sigma Green Belt Cash Bonus Program...
Also, Some managers are a bunch of pot heads.
Bad place to work specially in operations. Nepotism and old cronyism is the way of life. Most of the junior management is rude, unprofessional and not worthy of their positions. They make people work overtime without any compensation of any kind even when they know the wages are below market.
Great culture but tough place to work. Lots of calls on the regular. Management was great and things to do were good like movies next to building. Needs a cafe but there are food places near the workplace.
Don't do it. I'm not bitter. Nothing personal. I actually care for humans. That being said, please not not apply. Nothing is stable here. If you are new to Canada and you are looking to build your resume then yes, come for 3 months and quit. Coworker are amazing.
JE was a company with lots of opportunity to learn different processes in business and IT.
Lots of management changes decreased the employers moral. The workplace culture is still one of the top advantage in JE.
Just Energy was a rewarding experience in the beginning. I company has great benefits, and amazing incentives. I learned allot about the energy sector here, and it also gave me an appreciation for hard work. Some Management was great up until my last year. Allot changed as the company got bigger. Workplace culture was great but at times stressful.
The corporate culture is very hostile due to the nature of the business. The commodity retail business is facing lot of regulatory challenges along with limitation on conducting business on door to door sales. There's the declining customer data bases is major concern of senior management which derives the restructuring of the corp.
Managers make a huge difference in the teams spirit. The operations side, the management style was unfair. A typical day at work included alot of upset employees in bathroom being blamed for system breakdowns in an unprofessional way.
I just quit this place ! The trainers are liars and they don't teach you EXACTLY what you will need and tell you to lie to customers. The " Management Team " are a bunch of dirty bitter Bums that don't have management capacity, and lie and make fun of customers while they pretty much the company steals their money. ONLY someone working for this place you can see what really they do to scam customers. I worked at the Mississauga location in Ontario. 80 Courtneypark location.
Just Energy is one of the leading Retailer in Canada there main business is Electricity and Gas Contracts to Residential, Small Medium and Large Business.
Exciting and Fast Paced environment to work with Great Benefits, Pay and Incentives. Balance work and family life
8 hrs at work taking Inbound calls from customers and Field agents to set up new business and renewing existing contracts.
Retain customers calling to cancel services by providing excellent customer services and recommending products and services based on their Individual needs.
Very open minded management who are willing to assist and implement employee feed back and recommendations
The hardest part of the job is handling irate customers as in any call centre environment understanding their concerns and retaining them from cancelling their services with profession customer service and need based recommendation
The most enjoyable part of the job it had a great Team of specialist, who are great team players great daily games challenges and incentives to make the work life more fun great rewarding bonuses for accomplishments
Free Lunches, gifts, Promtions, Picnincs and year end family activities
Late Evenig shifts mostly to manage all time zones in Canada
Unfortunately the company is consistently going through management changes however none of this is constructive for the company. The company is at its lowest point try to avoid until they get out of the mess management put the company in
Good culture Good management Good environment Commitment to work Friendly employees Good communication between management and staff. Very professional employees and hard workers. Enjoyed working with them.