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Just Energy
3.1 out of 5 stars.
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Just Energy

Just Energy Employee Review
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Salary/Benefits
Job security/advancement
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Job culture

Typical Call Centre

This is a typical call centre answering calls from Just Energy customer looking to make payments, set up new accounts, or cancel services. KPI's are pretty simple and easily attained.
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Was a Great place in the beginning ...then went down

Worked there for 5 yrs ...in the beginning it was GREAT the culture the staff salary and benefits it was like we were all family it lasted for 3 1/2 years . Then something changed in the management and the work place became toxic. Alot of ppl got laid off for foolish reasons due to" the work place is going in a New direction " ppl who were loyal to the company ...but they didnt care...not worth working there. wasnt broken!?

Cons

Pay is minimum staff not great
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Best place to be

Just Energy is an exceptional place to begin working with. The environment is so warm and welcoming. The managers are so supportive and encouraging. Overall very good experience so far.
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It’s ok

It’s a call Center has a lot stress level, however there’s plenty support and coaching. The schedule are not easy to be changed once you got assigned. You need to be a multitasking person.

Pros

Training, couching

Cons

Not flexible
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Overall rating

3.1

Based on 641 reviews
5
137
4
128
3
171
2
80
1
125

Ratings by category

2.9Work/Life Balance
3.1Salary/Benefits
2.8Job security/advancement
2.9Management
3.0Culture

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  • Companies
  • Just Energy
  • Employee reviews
  • Typical Call Centre