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Just Energy
3.1 out of 5 stars.
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Just Energy Careers and Employment

About the company

  • Founded
    1997
  • Company size
    501 to 1,000
  • Revenue
    $1bn to $5bn (CAD)
  • Industry
    Energy & Utilities

Jobs

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Information Design & Documentation

6 jobs

Salaries

Salary estimated from 80 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 642 reviews and is evolving.
3.0520172.4120182.9620192.6020202.502021

Reviews

Customer Care and Enrollment agent in Mississauga, ON
on 28 February 2021
It’s ok
It’s a call Center has a lot stress level, however there’s plenty support and coaching. The schedule are not easy to be changed once you got assigned. You need to be a multitasking person.
Inbound Sales Representative in Toronto, ON
on 26 July 2021
Disorganized and employees are not important
Only was with the company for about 2 months. Got sick for three days, informed my manager in advance each day as I was told was the guideline. Told when I returned I would need a sick note. I was not allowed to return until I produced a sick note. Provided a sick note after 2 more missed days of work. Then was told because the dates on the note were written day/month/year and not month/day/year that I would need a new note. At this point I'd had missed 3 more days of work and decided to quit. Luckily I started applying for new jobs the first day they refused to let me return and had a new job that Friday. It seems there's a disconnect between their HR and management or their US and Canada operations. But essentially don't get sick and you could potentially have an OK job. But based on management/HR not being able to interpret a different date layout in a reasonable amount of time, you're better off looking for a company that can hire some compentant management. Besides that during my time I received no feedback on my calls specifically so it was hard to know how good I was at the job. The other people seem pretty nice and hopefully are able to move on to better careers. Cherry on top even though I informed my manager I quit. I was informed a week later I was fired for job abandonment for missing time while employed for another company. Almost as though the fact I quit was just not understood or not relayed to HR.
Management in Toronto, ON
on 26 June 2021
Very unstable
Unorganized and unstable organization. High turnaround in senior management doesn’t allow any strategic initiatives to come to life. Never work here.
Compliance Officer in Mississauga, ON
on 20 January 2021
Decent company but laid me off when they found out i was pregnant
The company is ok. Management was helpful and some of the managers were nice , a great deal of work politics, difficult to grow within the company. A lot of transitions and reorganizations and they laid me off when i told them i was pregnant. So i wouldn’t recommend this company as they don’t care for the employee experience.
Customer Service Representative in Mississauga, ON
on 22 September 2020
Was a Great place in the beginning ...then went down
Worked there for 5 yrs ...in the beginning it was GREAT the culture the staff salary and benefits it was like we were all family it lasted for 3 1/2 years . Then something changed in the management and the work place became toxic. Alot of ppl got laid off for foolish reasons due to" the work place is going in a New direction " ppl who were loyal to the company ...but they didnt care...not worth working there. wasnt broken!?

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Questions and answers

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Interview insights

Insights from 34 Indeed users who have interviewed with Just Energy within the last 5 years.
Average experience
Interview is average
Process takes about a week

Interview questions

"What do you know about Just Energy"

Shared on 30 May 2018

The y consider the level of English

Shared on 6 May 2017
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