I have been working for Jump+ for a little over half a year and am truly enjoying myself.
I absolutely love everyone who works in my store, which makes my days 98% awesome, no matter what actually happens work-wise. This is the first job that I've had in a long time where I actually enjoy getting up and going to work in the morning. The leadership team at my particular location (which I am a part of) is trying hard to foster a community feeling within our store. Our manager is a HUGE supporter of work-life balance, which is great because I have a toddler who can make life a little unpredictable.
So far, I have gotten along just fine with everyone at Head Office and in upper management. I get to have monthly reviews where I receive constructive feedback and guidance that ultimately helps me hone my existing skills as well as acquiring new ones. I am given a lot of freedom in my particular position and am expected to do a lot of independent problem solving, but someone is always available to help me out when I need a hand.
Yes, somedays are overwhelming. Occasionally I get frustrated. But customer service based jobs tend to be difficult. Retail isn't for everyone. I like this job enough that I am willing to show up every day and put in my best effort, and that's good enough for me.
Work-Life Balance, Room for Growth, Gain Apple Specific Expertise
Pay Structure Takes Some Getting Used To