If your looking for a career and you have ethics this is not for you.
Salary and benefits are ok and if you like working with people then it could be good if it wasn't for management.
Although all the talk from management is about quality of service to the client that's where it ends.
The reality is they don't want employee,s that are capable and have the abilty to use their own initiative to do the best they can for the client.
There is no mutual respect or trust ,often information is incorrect and feed back ignored.
Typically you end up doing your best for the client in-spite of the shockingly poor management in certain Canadian programs.
The only good part was working with great clients and piers.
colleagues in similar positions, good clients
Definately arrogant and ignorant Management