JLL Employee Reviews

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Very Poor. Arrogant Vancouver and Ontario Managers Offer No Training
Project Manager (Former Employee) –  Vancouver, BC15 October 2018
I worked for JLL as a PM on a temporary basis a couple years ago. The experience was terrible. The managers are very arrogant and unprofessional both in Vancouver and Ontario. A lot of travel and expenses required for simple projects. JLL management systems are overly complex and unnessessary for very simple projects. They get by on their very flashy marketing websites to get contracts. They do not have the expertise in house capable of doing any jobs and outsource absolutely everything. A lot of politics locally. Abosolutely no long term future working with this company. Very big disappointment to have worked for JLL.
Pros
None
Cons
Alot of travel. Bad Management and Support
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Great place to work!
Cleaning Supervisor and Floor Tech (Current Employee) –  Mississauga, ON27 August 2018
This is a great company to work for, anyone would be lucky to be employed here. It provides great perks, benefits, culture and an amazing work-life balance.
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It is a OK company
Maintenance Manager (Current Employee) –  New Westminster, BC22 August 2018
HR and Management can not be very helpful (for AMAZON account) since they are all over the world and under staffed. they don thave agood feel of how to support you
Pros
Growing company
Cons
not real person to talk to (Amazon account)
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Great Place to work
Senior Project Manager (Former Employee) –  Toronto, ON20 August 2018
Fast past environment
Opportunities to grow
Supports learning and development
Supportive Senior Management Team
Encouraged to be entrepreneurial
Would recommend this company
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One way communication with upper management
Building Operator (Current Employee) –  Calgary, AB11 July 2018
Upper management out of touch with frontline employees. To our clients we are the face, voice,eyes and ears of JLL. I can easily communicate with all levels of clientele. Communication is only one way within JLL.
Pros
Great people at the level we work at.
Cons
No rewards for good work. The worst employee get the same raise has the best.
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Bad
ENVIRONMENTAL COMPLIANCE SPECIALIST (Former Employee) –  Toronto, ON5 July 2018
No worklife balance
No stable work hours
No communication
Work until you get your work done, no guidance, no training, no onboarding, no formal process
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Good
Sr. Financial Analyst (Current Employee) –  Toronto, ON25 June 2018
Some managers are really good and care about your progression, others dont. JLL is a great company but sometimes they hire competitor employees and they dont fit the great JLL life.
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Productive work environment with support.
Facilities Manager (Current Employee) –  Glace Bay, NS24 April 2018
JLL s a great company to work with. They take their task very seriously and provide all the necessary tools to allow you to be successful. Valuable mentorship and training.
Pros
Benefits
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Amazing work life balance
Senior Financial Analyst (Current Employee) –  Mississauga, ON28 January 2018
Great Work culture and benefit. Lots of training and learning opportunities. Management was extremely caring and understanding. Pay may not be the best but it is what it is.
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Too many policy to limited the right move
Amazon Contractor (Former Employee) –  New Westminster, BC25 January 2018
Worked for 5 months, Get a good training process to starting,
but switching co-workers all the time,
Really bad at the workplace culture, doesn't follow the maintenance instruction,
always framed and passed the buck, hard to get your job done
Pros
fair salary
Cons
company culture, policy
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Not what it seems
Technician (Former Employee) –  Canada29 November 2017
If your looking for a career and you have ethics this is not for you.
Salary and benefits are ok and if you like working with people then it could be good if it wasn't for management.
Although all the talk from management is about quality of service to the client that's where it ends.
The reality is they don't want employee,s that are capable and have the abilty to use their own initiative to do the best they can for the client.
There is no mutual respect or trust ,often information is incorrect and feed back ignored.
Typically you end up doing your best for the client in-spite of the shockingly poor management in certain Canadian programs.
The only good part was working with great clients and piers.
Pros
colleagues in similar positions, good clients
Cons
Definately arrogant and ignorant Management
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Enjoyed nature of work activity. Questioned ethics and trustrworthyness of some management cis
Performance Manager (Former Employee) –  Toronto, ON7 November 2017
Very heavy workload with continued higher expectations. Worked with some wonderful people but within JLL and with Client.
Leader of our division seemed unable to accept any opeion other than hers.
Pros
Flexibility of working from home on occasions
Cons
trustworthyness of some managmenet individuals
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Excellent company to work for
Senior Facility Manager (Current Employee) –  Richmond, BC5 November 2017
JLL is an excellent company to work for as a world leader in the Facility Management industry. I would love to stay with JLL in another capacity and with less of a commute or even working from home. I need a change in my current position as I have been with this client organization for 35 years both as a member of the client organization and 4 years as an outsourced Senior Facility Manager with JLL.
Pros
Excellent company to work for
Cons
Need a change, and due to long commute.
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High pressured enviromente
Fleet Manager (Former Employee) –  Toronto, ON7 July 2017
is stressful. not much more can be said. To top heavy. Life and balance is good. Increases are not good at all. Some departments are not on the employees side.
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i'ts ok
Queue Supervisor (Current Employee) –  Ottawa, ON5 July 2017
The job is great, underpaid for the amount of work that is asked of us. The management is awesome and the benefits are great. Good shift flexibility, only issue is the pay.
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Great learning experience
Research Assistant (Former Employee) –  Ottawa, ON22 June 2017
This was a new field for me and it was a great learning environment. It was a smaller office which was nice because I was able to have more of a one on one relationship with my co-workers. I was in school at the time and they were very flexible with my school schedule.
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.
Assistant Property Office (Current Employee) –  Wing On Plaza10 February 2017
Prepare meeting & coordination with Landlords’ and Owners’ Incorporation
Prepare tendering works and tender interview
Conduct marketing research & analysis for Hong Kong Property Market
Formulate repair & maintenance plan for campsites and centers
Manage staff and ensure sufficient manpower to maintain smooth operations
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Variety of skills
Mobile Engineering Tech (Current Employee) –  Calgary, AB4 January 2017
You use all your tools for this position including Plumbing, Gas, Carpentry, Electrical, Painting, Wall Repair, Carpets, Doors, plus lots of driving and working at heights.
Your direct manager has know clue and tries to guide your day and just blindlessly gets in the way
Cons
Poor management
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Fast paced, new client
Accountant (Current Employee) –  Client site18 December 2016
Poor leadership, no system reporting everything done manual. Poor work life balance, many late nights. No training and direction. Stop the bleed system after work is complete.
Pros
n/a
Cons
long hours and poor workplace
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Terrible Management
FM (Former Employee) –  Calgary, AB19 October 2016
JLL has a great staff, but the management is third-rate. It's not unknown for them to be dishonest with employees, promising one thing and delivering another. Management is very disorganized and wants to pinch every penny to the detriment of staff.

Work loads are huge and there is no help on that front. I found out that my role had been covered by 2 people previously and you are expected to work as many hours as you need to in accomplishing senior management goals. The timeline for deliverables is too short, resulting in stressful deadlines and staff stretched to the limit. There is no work-life balance.

The colleagues at my level were a great group, but I suspect that many are there having nowhere else to go until the economy strengthens, at which time they'll leave the ship.

Tools to help accomplish the tasks are inadequate. Computers are 5 years old and software programs are numerous. There's no intention of developing a comprehensive software suite.
Pros
Colleagues at the FM level and below
Cons
Ineffectual senior management, poor remuneration
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Overall rating

3.8
Based on 1,876 reviews
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Ratings by category

3.6Work/Life Balance
3.6Salary/Benefits
3.3Job Security/Advancement
3.4Management
3.6Culture