Without Regard To Support
Sales Associate (Former Employee) – Winnipeg, MB – 28 September 2018
A Typical Day :
you work alone for the entire day- the Centre has 2 days split shifts, work morning till 12 come back at 4. You shoulder all responsibility, conducting consults, while phone rings,booking appointments, recording on a paper file clients week and menu all while more clients may walk in. Packing up all menu items and filling freezer room.
One day a week heavy frozen stock comes in, you are also performing alone. You can not give good service.
You are to make all the client calls, basic telemarketing at times.
I learned how to multitask like it's no ones business, due to no other employee on shift when you are
Upper management is in another Province, but give no support or training, they hire no support. They expect numbers and response to emails ASAP- but turn a blind eye to how over exerted busy being alone is at the centre level
Workplace culture has no balance - disorganized,Senior management will destroy your passion for service by over working you at every angle. Making promises they do not keep.
Hardest part of this job is working completely alone and doing the job of 3 people and Senior management has impaired empathy.
The most enjoyable part is supporting clients get healthy
Employee discount on menu items, changing lives of clients, private offices
No support, very little computer training, difficult to take break, Split shifts mandatory so you drive back and forth to centre 4 times in one day, work alone entire shift, company puts compensation above client care, Senior manager may send email to cut hours at a moments notice, even reschedule confirmed client appointments, very confusing message to teams, literally take business hours away that you can use to build business and complete tasks.