Jack Astor's
Happiness score is 58 out of 100
3.7 out of 5 stars.
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Jack Astor's Careers and Employment

Work happiness

Scores based on about 32 responses to Indeed's survey on work happiness
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About the company

  • CEO
    Peter Fowler
    78%
    approve of Peter Fowler's performance
  • Founded
    1990
  • Company size
    1,001 to 5,000
  • Industry
    Restaurants & Cafes
  • Headquarters
    Burlington, ON
  • Link
    Jack Astor's website
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Jobs

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Food Preparation & Service

31 jobs

Salaries

Salary estimated from 232 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 436 reviews and is evolving.

3.6120183.5520193.6920202.1720213.602022

Reviews

Front of House Staff in Ontario
on 27 June 2022
Fun but also very stressful and draining
My time at Jacks had both positives and negatives. A typical day was coming in, checking the reservations for the day, informing the manager, and completing the opening or closing duties depending on the shift. Mostly comprised of checking washrooms often, answering phones for either general inquiries, reservations or take out orders, seating guests, setting up areas for large parties, and occasionally running hands for food or drinks when super busy. There was also a lot of bussing tables when busy, or when there was no busser scheduled. It is a very fast paced environment, especially towards the weekends. The positives of working there was that management was flexible and very accommodating. Wanted more hours? You got them. Wanted less because of school? Still got them. They were extremely helpful in showing the ropes of the hospitality industry, and for the most part backed their employees when those few difficult customers came in. For the most part the managers always ensured everyone was well. Most coworkers in the beginning were helpful as well, always willing to offer guidance/train you on different aspects of the job. Interacting with customers of course always varied. Sometimes it could very amazing, and sometimes not so much. But that adds to the fun of it. Negatives on the other hand were many. Sometimes it felt like there was no teamwork, often having to pick up extra work while others did not have to do much or were just lazy, to the point it felt extremely demotivating to work. Especially when it came to having to look after large parties during the mad rush and you're left to clean the mess since some servers would "forget" to pre-buss their tables, while also ensuring you're staying on top of incoming guests, ensuring there's seating available, and generally ensuring the servers get a fair amount of tables as well. God forbid they didn't and they start going after you. There was also favoritism, just blatant favoritism among certain coworkers. Sometimes certain coworkers would be disrespectful to you, yet expect to be respected, and if/when you called them out on it, not much would change for long as its right back to old habits. There was at times some passive aggressiveness for no reason at all. Some coworkers were also picked on a few times or singled out. On top of that, you did not always get your break, especially when it was busy. Some managers would try to ensure everyone could get their breaks, while other supervisors did not. But this isn't too surprising given the environment where it's fast paced non - stop service. It did get to the point however where you would leave your shift feeling worthless sometimes.
Line Cook in Hunt club
on 21 June 2022
Friendly environment
Everyone if friendly, pay is decent and fair, tipout is very nice, good benefits. It is face paced and very busy. Management is good, raises are farily easy to get if you are a good worker
Server in Toronto, ON
on 16 June 2022
Love the people who work there.
Its a fast paced environment and you have to want to work go succeed. When you do its recognized and you can make great friends out of coworkers! Very long hours though.
Cook in Barrie, ON
on 7 June 2022
ok
The job was ok, nothing great about it. Managers are petty and focus on compliance of arbitrary metrics rather than making the kitchen safer, cleaner and better for workers.
Server in Toronto, ON
on 6 June 2022
Stressful but Manageable
Well every restaurant is like that and the food under string general will always be fast paced. if you want hours there’s usually always room for it. you get what you asked for

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Questions and answers

People have asked 36 questions about working at Jack Astor's. See the answers, explore popular topics, and discover unique insights from Jack Astor's employees.

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Interview insights

Insights from 301 Indeed users who have interviewed with Jack Astor's within the last 5 years.

Favourable experience
Interview is average
Process takes about a day or two

Interview questions

Basic. Then ask for bank details, then tax forms and last bank information for direct deposit.

Shared on 13 May 2021

Personality questions mostly.

Shared on 28 October 2019

Why would you like to join our team? What kind of kitchen experience do you have? What's your favourite dinosaur? ( I know it's weird but I was asked that)

Shared on 22 June 2018

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