Im going to give an extremely honest review.
I was employed here for a few months and my coworkers were amazing. Although a lot of people complain about the call centre setting and consider it boring if you work with the right people it will be enjoyable.
The pay is good for what it is.
The #1 thing I didn't like about this job is that if you don't make a lot of sales you notice that certain managers show favoritism with those who do. Which can be discouraging.
It makes you feel like you're not good enough.
If everybody gets treated the same in what is claimed to be a "professional" company, all the agents would enjoy their job a lot more.
The hours are a pain (ex; sunday 10-6) you cant go to church if youre religious. They are also extremely unsympathetic to days where you have to call in sick due to personal reasons such as medical or family emergencies.
One thing that makes this place extremely unprofessional is the fact that the call centre manager blatantly insults the team leads on the floor while other agents are taking calls.
To be very honest, the CCM can be insulting at times. And because of that I wouldnt recommend this job.
I hope this review helps somebody out.
By the way, at the time of my employment this location was outbound sales.