Representative (Current Employee) – Plymouth, MN – 17 January 2014
A typical day would be taking phone calls from customer who call in to pay their debts, dealing with all sorts of customer complaints. Everyday you learn something new so its heard to explain specifically what it is. Although it sounds easy it can be rough some days when its non stop calls. However the people that you work with is great. I love my coworkers and supervisors, they make the job fun.
vending machines, bonus every three months, and super flexiable
Sr. Agent (Former Employee) – Toronto, ON – 22 May 2018
Very good working environments with helpful supervisors. Some of the employees tend to get in arguments, but overall a very good company. Sometimes management can seem overloaded and lack of complete control can be felt, but I personally think each agent should bare in mind client expectations