Ipsos Employee Review

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'twas the worst of times, 'twas the best of times
Survey Interviewer (Former Employee) –  Winnipeg, MB2 August 2017
An ideal job for wanting to earn an extra income. Good for students, retirees and those needing to gain some work experience to put on a resume.
Due to the nature of the job, it is very limiting in building skills. You are not using Word, Excel or other MS office programs. You cannot use the internet unless it is required for a job related program.
There is excessive micromanaging but it's in the form of training.
To stave off boredom in between calls you're allowed to do light leisurely activities, like crossword puzzle, as long as it's not affecting your scores and work.
The amount of typing you do is minimal and only when there are open-ended responses. However, you do have to be able to type as someone is speaking and record their answers word for word. Paraphrasing isn't usually allowed unless instructed.
Ipsos is all about pleasing the clients. The clients have run of the surveys, and may even be allowed to control our work ethics and work culture. Sometimes even the client is monitoring the surveys and individual calls. This can be stressful and intimidating.
The dress code is work-casual. No need for a fancy, formal wardrobe and no uniforms to have to wash every other day. Good for those who have to pay for laundry services.
It's a heavily sedentary job. Good for those who have health or mobility limitations. But health can decline for those who need the physical activity.
Everyone works from the bottom up. All hiring for positions above survey interviewer is done inside the company. There is room for growth, you just have to make sure your scores are
  more... up and take advantage when a spot opens. You don't have to wait too long. People have gotten promotions just a few months into their starting job.  less
Pros
choose your shifts/hours, chance to add hours, 500 hour reviews, continuous training, no selling, bi-weekly pay period, direct deposits, no commission.
Cons
no bonus', incentives have gotten stingy, when work slows hours are cut, the job can be stressful, hours are mainly part time resulting in low pay, evenings and weekends, not an ideal job for parents, too much office politics, respondents can be abusive. not enough skills gained for other office jobs such as MS Word, Excel
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Not reliable
Assistant (Former Employee) –  Stockholm, SK17 August 2019
They have trouble planning ahead on the workload and dont bother to inform their employees about it. As a part timer having two jobs makes it difficult to plan ahead since they can book you in for a few weeks and then cancel a few days before.
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Productive but difficult job
Market Research Interviewer (Former Employee) –  Metro Vancouver, BC9 July 2019
A difficult job as there was a lot of negativity from respondents and you would get anxious phoning people.
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Overall rating

3.7
Based on 417 reviews
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Ratings by category

3.6Work/Life Balance
3.2Salary/Benefits
3.0Job Security/Advancement
3.3Management
3.4Culture