I had a great team leader, and it is because of him that I managed to work at the company for almost a year. At times there will be other team leaders who'll snoop, and listen to your calls. You are supposed to read from the script, and not make up information. Other team leaders will listen to your calls too. I was probably one of the best callers who conducted the most surveys on my team, and usually got the best surveys to conduct.
I left because of the stress.