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International SOS
3.4 out of 5 stars.
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International SOS

International SOS Employee Review
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The meat grinder keeps churning...

This place is garbage. Ever since getting bought out, CIP has been a sinking ship kept afloat by Singapore. There is a high rate of turn over with management and the current crop at head office has little to zero industrial or municipal experience. Instead of investing in employees they just keep hiring new people. This leads to an endless cycle of employees being hired and then moving onto better opportunities, often at the expense of jobs or contracts. This company has lost several contracts due to a lack of attention to detail.

Pros

Some sites are decent and can provide long term employment with good teams on-site.

Cons

No employee education or investment, Zero team or culture building, Spotty safety practices such as sending firefighters to jobs without structural gear, Unannounced pay cuts even if you previously had a raise, Cheap equipment and uniforms, No benefits or healthcare for seasonal staff

Ratings by category

1.0Work/Life Balance
2.0Salary/Benefits
1.0Job security/advancement
1.0Management
1.0Culture
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Selling sand

The company is a joke. They lost their main rescue guy and replaced him with someone who works overseas. If you have any any rescue training they pull you from good sites to do random ones. If you dont get along with your partner theyll drop you without warning. I worked with someone with no rope instruction and he refused to train. Im the one who got fired without any warning or sitdowns. I was told I would be working as a firefighter on site but got into trouble for having firefighter gear. The rescue teams have no idea what they are doing. Some rescue techs are good but some are just paramedics who happen to have the tickets. Management only cares about making themselves good even if they have to disrespect frontline staff. they will fire you without warning even if you do a good job. You might be on a two person rescue team with a partner who doest train. They dont do interviews or skills testing anymore so good luck. ISOS will get someone killed someday selling false goods to customers.
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Great company, ok pay

I've had pretty good work experience with this company, and while we're not paid as much as we'd like, they'll pay for courses if you're full time which is a huge bonus. At least on the Fire Fighting and EMS side. I have no idea what the rest of the company is like.
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High stress long hours and expectation of availability

Honestly it could be a good opportunity but management is really just looking for people to make them look good and have no desire to see people succeed and therefore there no succession planning. It's also so small there are only a few people in the office so don't think you're "going anywhere" if you want a career and advancement. The hours are long and management expects you to be available no matter what and no matter when, "it's what we pay you for" according to management. There are no vacations permitted for the scheduling, recruiting and supply teams from October to April and on call 24/7 for job start ups. They're always looking for a scapegoat to take the blame or push under the bus. They hold you accountable, but don't train or support teams when questions or concerns arise. It's a family business and family employees have a different set of rules and cant be relied upon. It's all about who you know and what you can do to push someone else down to get where you want.
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Overall rating

3.4

Based on 358 reviews
5
94
4
96
3
72
2
34
1
62

Ratings by category

3.2Work/Life Balance
3.3Salary/Benefits
2.9Job security/advancement
2.9Management
3.1Culture

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  • The meat grinder keeps churning...