International SOS Employee Reviews

Decent job with alright pay, got isolating at times as you are on standby with not much to do and not many injuries and not many people to talk to. Not bad thouhh

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Huge disconnect between management and field operators

Firefighter (Former Employee) - Alberta - 25 October 2023

Lower end of payscale. Management treats people as "Meat in Seats". Good group of people to work with but management and office staff do not treat them well.

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Jobs at International SOS

Firefighter - Alberta

Great company. Professional. Good people.

PCP (Current Employee) - Various - 23 September 2023

Company is great. Flexible. Professional. Good teams. Good projects. Great benefits. Competitive wages. It’s expected that you are a self starter and can work alone or part of a team. Consistent work. Very engaged with keeping employees happy.

Pros

Wage. Benefits. Projects. People.

Cons

Nothing that isn’t applicable to general field.

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Good work-life balance

Nurse Practitioner (Current Employee) - Fort McMurray, AB - 21 May 2023

I was contacted within a few days of application. The interview process was straightforward and professional. Post-interview follow-up was lacking in certain areas but the job offer was finalized within a reasonable period. The working environment, benefits and work-life balance are exactly what I expected. So far, I am enjoying my job at ISOS.

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Just another multi billion dollar company exploiting their workers.

PCP (Former Employee) - British Columbia - 5 May 2023

Possibly quite different in the offices but as for working in the field, there is the usual disconnest from management. The company talks alot about supporting and empowering employees but but will allow a bullying culture to occur out in the field when its convenient. Base day rate seems good on the surface, but then you are ripped off with fancy accounting so they don't have to pay full day rate at 1.5 for stat days, and less than 50% of day wages if you get sick due to fly in fly out rotations. Plus won't cover full costs of getting their workers to and from site.

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Insights into International SOS

Based on 24 survey responses

What people like

Ability to learn new things
Feeling of personal appreciation
Supportive environment

Fun workplace

LPN (Former Employee) - Alberta - 24 April 2023

Good company to work with, lovely and understanding management team. Management always tried to accomodate all their worker. Flexibility with work hours and location.

Pros

Free accomodation and lunch

Cons

Flexible and long hours

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Good reliable company

Advanced Care Paramedic (Current Employee) - British Columbia - 3 April 2023

ISOS is a good and reliable company to work for. Treat their employees fairly with competitive wages. I would recommend them if you are looking to get into Industrial paramedic work.

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Glad I changed employers

Advanced Care Paramedic (Current Employee) - CGL project - 13 February 2023

After many years I finally changed employers to work for ISOS. On boarding was smooth and made stress free by the HR staff. Salary is competitive and the benefits package makes a big difference to the overall compensation package. The projects are very similar to other industrial medical providers so its the salary, work culture and benefits that make ISOS the company I am glad to be associated with.

Pros

Benefits package, paid travel days

Cons

nothing that you won't find with other similar companies

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A positive work environment. Very supportive.

Provisional Nurse Practitioner (Former Employee) - Sukunka Lodge Medic Clinic - 28 January 2023

I worked as a provisional nurse practitioner at an oil and gas pipeline site in northern BC. The patients seen comprised OH&S issues/first aid, with the occasional acutely ill patient. I worked with excellent health care professionals whom I explicitly trusted. My colleagues were also very comfortable to let their “sense of ha ha” out. When I had questions for upper management my questions were addressed in a timely manner. There were no hard parts to the job, as every day was enjoyable as I worked along side amazing professionals and the camp professionals were friendly and very respectful.

Pros

Accommodations, cafeteria, coworkers, camp site

Cons

None

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Supportive and kind managers, great salary and incentives

Advanced Care Paramedic (Current Employee) - British Columbia - 23 January 2023

The recruiter that guided me through the hiring process was very helpful and knowledgeable. They helped me navigate the process of obtaining my license in another province. At my first job site, the managers were very welcoming and kind. The salary and financial support is also excellent.

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Productive and great employer

Family Nurse Practitioner (Current Employee) - Fraser Lake, BC - 23 January 2023

I work in a safe work environment with beautiful outdoors. I enjoy working with a team of fun and knowledgeable individuals in a clean/comfortable indoor setting. There is a positive work culture that supports employees at all levels; and policies exist that encourages respect, trust and team work.I enjoy a balance worklife...work, food, fun - game of scrabble, gym, and a good night's rest.

Pros

tasty food

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Supportive and Encouraging Environment

Recruiter (Current Employee) - Leduc, AB - 23 January 2023

I am so happy to have finally found an employer that makes me feel appreciated and valued for my contributions. Work is busy and can be stressful at times, but management is supportive and encourages a work/life balance to avoid burnout. Great benefits!

Pros

good pay, benefits

Cons

can be stressful

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Industrial medical team member review.

Advanced Care Paramedic (Current Employee) - CGL Houston, BC - 20 January 2023

I started my job application process from a referral in August 2022. The initial recruiter was friendly open and honest about what to expect, and what their expectations are. The process took a few back and forth emails to ensure all certificates and licenses were present. The onboarding process is extensive but not overbearing. International SOS has a vast network of programs and apps to allow me to learn the processes and company policies. It was a little challenging at first but the crew and leads helped with the adjustment. Management has been welcoming and helpful. Having worked for ISOS for 5 months now, there isn't much I can say that paints them in a negative light. As with any employer, there is always some aspects that can be improved upon. That said I am happy with my new home here at ISOS.

Pros

Rotation that meets your needs. 3 and 3 or, 2 and 2

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Stay far far away

Customer Service (Current Employee) - Kearl site - 14 January 2023

This is the worst place ever to work. Very high turn over rate and will screw you any chance they get, no vacation days, can’t keep a manager in the place they care more about making money then they do there employees.

Pros

None

Cons

Very high stress place to work and it’s not the job, it the company that keeps you stressed out.

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Good opportunities. Salaries excellent. Could offer more benefits.

Physician Assistant (Former Employee) - Various - 6 November 2022

Competitive salary. Travel to sites covered. Interesting opportunities with good communication from supervisors and management. Would like to see benefits for contract employees. Great recruiting staff!

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Great Company

LPN (Current Employee) - Alberta - 20 September 2022

Great company to work for. Lots of exciting contracts available. If emergency medical is your career, they treat their medics very well and there is lots of good opportunity for travel as they are a global company.

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You are a number and expendable

COVID-19 Screener/ PCP (Former Employee) - Fort McMurray, AB - 11 September 2022

Poor management. Workers are not valued. Not recommended. Loyalty and dedication meant nothing. If you decide to work for this company be prepared and be sure to communicate via text or email so you have proof of conversation and will not be blindsided by jobs that are not what you were told they were.

Pros

Money

Cons

Everything

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It’s what you make it

Primary Care Paramedic Firefighter (Former Employee) - Fort McMurray, AB - 5 August 2022

No support from management team. There is opportunities for advancement if you put in the effort, you just actually have to work. Some workers are hired with only standby oil field experience, and not qualified nor certified for the position they are in. Employees should have repercussions for poor work ethic and behaviour. I do understand the disciplinary process, and understand that disciplinary action to an employee is private, but the workers should know that it’s being dealt with.

Pros

The team is what makes it

Cons

Management and lazy workers

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Not worth it

Firefighter (Current Employee) - Canada - 9 July 2022

No direct and minimal support from head office/management. No opportunity for advancement. Hard working good employees don't get rewarded, and poor work ethic and unquailified workers don't get written up or terminate

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Decent overall company!

MEDIC (Former Employee) - Kitimat, BC - 4 July 2022

Good company, lots of work as well. Most are camp related jobs, so you're fairly remote. A little understaffed but with covid, it's understandable entirely.

Pros

Tons of work

Cons

Long Hours

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Excellent company

Licensed Practical Nurse (Current Employee) - Nisku, AB - 25 June 2022

Would highly recommend working for this company. Given an opportunity to work in a new field and truly enjoyed it.The other staff members are wonderful, helpful and professional.