InterFulfillment Employee Review

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Friendly Customer Service Focused Environment
Account Manager (Former Employee) –  Scarborough, ON16 February 2018
If you enjoy working at a company that lives by "the customer is always right" mantra, InterFulfillment is a good place for you. As an account manager your day will consist receiving requests from customers, and coordinating with the staff to get them done.

It is not like working as an account manager at a company in which you are always dealing with telling people that are angry or making unrealistic requests. You are dealing directly with pretty high level representatives that are good at their jobs. It is a breath of fresh air. Solid culture around the office. Very teamwork focused.

Full staff meeting every week to consult with fellow employees and management on ways to improve operations in which everyone gets a say. From warehouse workers to the CEO. Everyone is heard. Loved that aspect.

Toughest part of the job is dealing with the holiday rush. Which is understandable. Everyone must be at the top of their game. Often it becomes mentally exhausting dealing with 2 or 3 times the typical workload.

This job taught me that not every company uses account managers to deliver bad news to their customers. Some listen and try and do whatever they can to satisfy their needs. That is the most enjoyable part of working for InterFulfillment as an account manager. Solving people's problems and being appreciated.
Pros
Accessible Management, Teamwork Focused Environment, Appreciative Customers
Cons
Lots of Responsibility, Increased Workloads During Holidays, Mandatory Overtime for Black Friday and Cyber Week
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Productive and
Warehouse Associate (Former Employee) –  Scarborough, ON1 February 2019
Pick orders to pack, need to work in a team. Look after the employees and staff. Very reliable, trustworthy and organized, not hard but time consuming.
Pros
fair
Cons
pay not good
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Generally a good place to work at
Warehouse Worker (Former Employee) –  Scarborough, ON23 July 2018
Positive work environment, definitely not a repetitive routine type of job. This company "Interfulfillment" is growing faster than it can hire at times. They on-board new customers every week...this is my least favorite part of the job. Always having to learn new procedures for each individual new customer. Stay away if you like a repetitive routine!
Pros
pleasant coworkers, multicultural environment
Cons
extremely busy during xmas
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Overall rating

4.4
Based on 5 reviews
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4.2Work/Life Balance
4.2Salary/Benefits
4.2Job Security/Advancement
4.8Management
4.0Culture

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