Inter-Web Services
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I would definitely clean house! Once the negativity is taken away from the call centre environment. You will definitely have a more positive and effective flow which one convert into more sales and happy employees.
Answered 27 September 2018
Honestly, I would fire many of the managers and promote loyal, long-term employees into key management roles instead of weeding them out or hiring new people. Try giving some responsibility to people who have been around for a while and have done good work, because they can more effectively understand and communicate the unique issues that come up at Inter-Web Services.
Answered 14 August 2019
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