Intact
Intact Careers and Employment
Great company
Allows me to learn and better by skills:
Develop Service Level Agreements (SLOs) with our business partners and clients.
• Develop policies and procedures that outline how incidents are identified, documented, assigned and
corrected.
• Conduct research on emerging products, services, protocols and standards in support of service desk
technology procurement and development efforts.
• Plan and perform staff performance evaluations.
• Ensure appropriate training initiatives for agents.
• Manage the processing of incoming calls to the Service Desk via telephone, chat and e-mail to ensure
... - less
Develop Service Level Agreements (SLOs) with our business partners and clients.
• Develop policies and procedures that outline how incidents are identified, documented, assigned and
corrected.
• Conduct research on emerging products, services, protocols and standards in support of service desk
technology procurement and development efforts.
• Plan and perform staff performance evaluations.
• Ensure appropriate training initiatives for agents.
• Manage the processing of incoming calls to the Service Desk via telephone, chat and e-mail to ensure
... - less
What are people saying about the leadership at Intact?
89%
of employees approve of Charles Brindamour’s performance as CEO
CEO Approval is based on 108 ratings
Used to be a great working environment
Not sure of when and what changed but within the we have had alot of turnover especially with seasoned adjusters leaving.
They are not promoting the most prime candidates and those that are chosen are struggling as they do not have the capacity to mold them into stronger and better adjusters. The resources are always changing and it is a constant struggle day to day to accomplish what used to be simple tasks.
Hardest part of the job is when a manager does not like. They will make your daily life miserable and purposely hold you back from getting promoted or wanting to move to another dep ... - less
They are not promoting the most prime candidates and those that are chosen are struggling as they do not have the capacity to mold them into stronger and better adjusters. The resources are always changing and it is a constant struggle day to day to accomplish what used to be simple tasks.
Hardest part of the job is when a manager does not like. They will make your daily life miserable and purposely hold you back from getting promoted or wanting to move to another dep ... - less
ProsLocation, employees, work schedule
ConsManagement style, not enough resources and lack of support
What are people discussing at Intact?
Top questions about Intact
How much does Intact pay their employees?
Customer Service Representative
3 salaries reported
$38,158 per year
Min and max salaries are hidden when we have fewer than 5 salaries
Claims Adjuster
3 salaries reported
$46,636 per year
Min and max salaries are hidden when we have fewer than 5 salaries
Assistant Underwriter
3 salaries reported
$41,101 per year
Min and max salaries are hidden when we have fewer than 5 salaries
What jobs are available at Intact?
- Anjou, QC
- Dartmouth, NS
- Toronto, ON
- Montréal, QC
- Mississauga, ON
- Quality Assurance Analyst
- Liaison
- Legal Assistant
- Mailroom Clerk
- Senior Claims Adjuster