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Instacart Shoppers
2.8 out of 5 stars.
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Instacart Shoppers Employee Reviews in Vancouver, BC

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3.4Work-life balance

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A questionable company with poor customer and contractor support

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Do not join this slowly eroding work factory that pays you for 1/2 your actual mileage, provides very elementary support and sees customer service as something to be managed, rather than done well. While people literally risk their lives providing this service, Instacart has flooded larger cities with shoppers who now battle it out for diminishing orders. Their shopper rating algorithm is flawed in that only one or two reviews of less than perfect can cost a shopper thousands of dollars in lost orders. Undependable.

Pros

You are on your own schedule

Cons

Long hours and poor overall compensation.
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Instacart trust and safety

Theyre deactivating accounts without give shopper any truly explanation! Looks like tricks to ahoppers ! Theyre not really comunicating and sometimes helpless

Pros

Alternwtibe income

Cons

Payment starts get less when its more than 200 batches finelized
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Great for when you need cash fast

I use Instacart to supplement my family's income. Work isn't always guaranteed. There are slow times. Pay isn't great, it ranges from $7 to up to $75 per job, but the larger paying jobs are rare. If you're able to commit and like to shop and drive you could make a decent amount of money. Not great if you don't have a fuel efficient vehicle. You'd end up spending more on gas than you're earning.
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Cool app gives customers time back

It's nice to help families with their groceries and meet a lot of the people that you're helping in the community, including families and the elderly.

Pros

Helping community, independence, flexibility

Cons

Limited benefits
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slow moving for a delivery company

Takes forever to get on board to make less than minimum . waste of time, hard to deal with company, no one seems to know what they are doing they move slower than snails

Pros

none

Cons

everything about them is confusing, no contact person, takes for ever to board
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Official response from Instacart Shoppers

21 March 2019
Sorry to hear you haven't had a great experience. If you're experiencing any issues with onboarding or shopping we're here to help. Please email us at shoppers@instacart.com. We've also introduced in-app support!

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Overall rating

2.8

Based on 2,600 reviews
5
522
4
428
3
494
2
331
1
825

Ratings by category

3.4Work/Life Balance
2.3Salary/Benefits
2.1Job security/advancement
2.3Management
2.7Culture

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  • Vancouver, BC