Instacart Shoppers
Happiness score is 54 out of 100
2.8 out of 5 stars.
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Instacart Shoppers Employee Reviews in Ottawa, ON

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They don’t guarantee tip pay when system is down

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Okay when the system is down they tell you that they will not pay the tip since the tip was unassigned. Should the shopper struggle because hoping to be tipped and not be paid? Can’t instacart correct this than them telling you sorry we can’t pay the full amount? Please don’t rob the struggling shopper or don’t post the tip if it’s not a guarantee.
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In Store Shopper

I was hired on as an in-store shopper in February before the pandemic hit, this seemed like a fantastic job for me as a full time studdnt - the company promised that you would be in full control of your schedule and you could work as much or as little as you wanted. There were big errors in the company, you were unable to go-to the washroom during your shift. Management happened remotely so most problems would have to be solved by you. And each action you did was fined. They poached the full time employee from our in store shopping team to become management, she began to breath down everyone's neck and refer to us as robot's. I was ready to look past this poor management when an email was released stating we had to give a MINIMUM of 20 hours a week availability with 12 of those hours falling in Saturday, Sunday or Monday. They told us this on August 25th , after I had selected back to back Monday classes for my school semester. When I brought this up to management they asked me to resign. Terrible company that does not respect humans lol. Don't work here


Can't think of one.


You are apart of an algorithm
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dont do it!

many times i did shifts where there was not even one order. very wasteful of time. would not recommend as a job as it actually lost me money in driving and waiting for an order


no customers
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Official response from Instacart Shoppers

15 May 2019
Hope you'll give shopping another try. You can actually be anywhere within your zone to start your shift, so you don't need to head to any store before you receive a batch!

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Based on 2,817 reviews

Ratings by category

3.5Work/Life Balance
2.1Job security/advancement

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