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Instacart Shoppers
2.8 out of 5 stars.
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Instacart Shoppers

Instacart Shoppers Employee Review
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture

Not a Great Place to Work

Instacart doesn't care about it's workers. They try and pay you as little as possible and hope that someone will do it. They constantly change the rate at which they pay you.

Pros

Flexible Hours

Cons

Low pay

Ratings by category

4.0Work/Life Balance
2.0Salary/Benefits
2.0Job security/advancement
1.0Management
1.0Culture
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On your own time but underpaid

Instacart started decent. It's now turned into an underpaid, overworked gig. You are at the mercy of customers mood. If you are rated anything lower then 5 stars you aren't able to see as much work and in turn don't make as much money. The money you make does not balance out between wear and tear, gas or your time, plus having to pay your own taxes at the end of the year. The support staff are completely unaware of anything going on and spend alot of time copy and pasting their responses. You are better off finding a facebook group with other shoppers if you need actual help. You get the hit if the store is out of stock of product (between tip reductions and customer complaints). Their app updates many times do not help the app and instead end up lagging or completely crashing their own service. Work skip the dishes instead. Its less work and in the end the pay comes out higher.

Pros

You make your own schedule

Cons

Long hours, low pay, miserable customers, unhelpful support staff
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Good casual/part time job

It’s a good job for extra cash, wouldn’t recommend having it as a full time job. Lots of driving and if you’re lucky you will get decent pay. Very competitive, first come first serve for each batch. Half the time you don’t get a tip.

Pros

Flexible hours

Cons

No definite tips
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Same location
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Fraud company, poor help center. Zero knowledge

I recently became a shopper with insta cart and my first order was a batch order of 3 orders. I had paid almost 600 dollars from my pocket as the google pay did not wrk. The help line told me submit the receipt for reimbursement which I did. I got paid only for one order of $224.00 but remaining 2 orders they have been constantly declining and declined with reason like unable to verify. No phone number and no live person can call u. This is horrendous and I have lost 280 dollars of my money. This is the greatest mistake of my.life. Please do not join Insta cart and never pay from ur pocket they will never give the money.
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Overall rating

2.8

Based on 2,607 reviews
5
524
4
429
3
496
2
332
1
826

Ratings by category

3.4Work/Life Balance
2.3Salary/Benefits
2.1Job security/advancement
2.3Management
2.7Culture

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