Instacart Shoppers
Happiness score is 54 out of 100
2.8 out of 5 stars.
Get weekly updates, new jobs, and reviews
View all Instacart Shoppers reviews
Review this company

Instacart Shoppers

Instacart Shoppers Employee Review
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture

Instacart shopper

I started working with instacart as of Feb 2020 as a store shopper and delivery. Their pay structure is not transparent and they started to pay less for big batches. You would see $7 payout for 30 items and you still have to wait for 30mins in the cold weather at the store lineup. They didn’t give the shoppers who are the front line of the business during the covid-19 better pay instead they reduce the pay and they didn’t send out any protective equipment like masks and gloves.

Pros

Make your own hours but there are no batches because of the surplus of shoppers

Cons

Pay is terrible

Ratings by category

5.0Work/Life Balance
1.0Salary/Benefits
1.0Job security/advancement
Was this review helpful?

Similar reviews

Same role
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture

Wouldn't reccomend

At Instacart you are a "independant contractor", meaning everything you make isn't taxed yet and so if you take that in account plus gas you generally end up making less than minimum wage depending on the day. It also puts a lot more wear & tear on your car. On the bright side, as a contractor you are your own boss; you can (in theory) work whenever you want, for however long you want. However, that must be taken with a grain of salt because at times there will be no jobs in your area depending on your location. You can also see what each job pays, how many items it will be and how long it should take before you accept them so you can wait for the "good" ones if you want to. Overall I wouldn't reccomend attempting to do this as a full time job to support a family or anyhthing, as most of the time the pay that is shown to you is nearly halfed by taxes and gas (at least in my experience). I would recommend it to someone who a) has a very reliable car that will not be expensive to service (i.e. older model civics or corollas), and b) already has a full-time job, or doesn't need to independently support a household.

Pros

You get to work whenever you want, in a refrigerated store then you can drive your car and listen to music, you can earn credits towards your own deliveries

Cons

Long hours for good pay
Was this review helpful?
Same role
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture

It WAS good

If you are signing up for instacart end of Aug 21, the avegae pay is about 10$ per hour. Only rarlely you can get decent paying jobs(if customer leave a good tip). If you are new then it will take longer to shop. The only benefit is that your brain is engaged. Otherwise right now its instantslavery.

Pros

You are getting those steps

Cons

Slavery
Was this review helpful?
Same roleSame location
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture

An addiction, not a job

Constantly stressing about ratings. Unfair access to loads are based on the rating system. You have to be glued to your phone for hours to catch a good order. Once you do start getting good orders, you get addicted and it's very hard to stop for the day. The company does not care about its workers at all. We are an expendable commodity to them, and any feedback we give is ignored at best. Instacart only cares about profits.Do not fall into this trap unless you are truly desperate for income.

Pros

Flexible schedule

Cons

Low pay, addictive work, metrics reduce income, apathetic corporation
Was this review helpful?

Want to know more about working here?

Ask a question about working or interviewing at Instacart Shoppers. Our community is ready to answer.Ask a Question

Overall rating

2.8

Based on 2,817 reviews
5
582
4
478
3
545
2
355
1
857

Ratings by category

3.5Work/Life Balance
2.3Salary/Benefits
2.1Job security/advancement
2.3Management
2.7Culture

Compare Instacart Shoppers with

  • Companies
  • Instacart Shoppers
  • Employee reviews
  • Instacart shopper
Tell us how to improve this page
What would you add or change?