Instacart Shoppers
2.8 out of 5 stars.
Get weekly updates, new jobs, and reviews
View all Instacart Shoppers reviews
Review this company

Instacart Shoppers

Instacart Shoppers Employee Review
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture

In Store Shopper

I was hired on as an in-store shopper in February before the pandemic hit, this seemed like a fantastic job for me as a full time studdnt - the company promised that you would be in full control of your schedule and you could work as much or as little as you wanted. There were big errors in the company, you were unable to go-to the washroom during your shift. Management happened remotely so most problems would have to be solved by you. And each action you did was fined. They poached the full time employee from our in store shopping team to become management, she began to breath down everyone's neck and refer to us as robot's. I was ready to look past this poor management when an email was released stating we had to give a MINIMUM of 20 hours a week availability with 12 of those hours falling in Saturday, Sunday or Monday. They told us this on August 25th , after I had selected back to back Monday classes for my school semester. When I brought this up to management they asked me to resign. Terrible company that does not respect humans lol. Don't work here

Pros

Can't think of one.

Cons

You are apart of an algorithm

Ratings by category

2.0Work/Life Balance
2.0Salary/Benefits
2.0Job security/advancement
1.0Management
2.0Culture
Was this review helpful?

Similar reviews

Same role
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture

Wouldn't reccomend

At Instacart you are a "independant contractor", meaning everything you make isn't taxed yet and so if you take that in account plus gas you generally end up making less than minimum wage depending on the day. It also puts a lot more wear & tear on your car. On the bright side, as a contractor you are your own boss; you can (in theory) work whenever you want, for however long you want. However, that must be taken with a grain of salt because at times there will be no jobs in your area depending on your location. You can also see what each job pays, how many items it will be and how long it should take before you accept them so you can wait for the "good" ones if you want to. Overall I wouldn't reccomend attempting to do this as a full time job to support a family or anyhthing, as most of the time the pay that is shown to you is nearly halfed by taxes and gas (at least in my experience). I would recommend it to someone who a) has a very reliable car that will not be expensive to service (i.e. older model civics or corollas), and b) already has a full-time job, or doesn't need to independently support a household.

Pros

You get to work whenever you want, in a refrigerated store then you can drive your car and listen to music, you can earn credits towards your own deliveries

Cons

Long hours for good pay
Was this review helpful?
Same role
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture

It WAS good

If you are signing up for instacart end of Aug 21, the avegae pay is about 10$ per hour. Only rarlely you can get decent paying jobs(if customer leave a good tip). If you are new then it will take longer to shop. The only benefit is that your brain is engaged. Otherwise right now its instantslavery.

Pros

You are getting those steps

Cons

Slavery
Was this review helpful?
Same roleSame location
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture

They don’t guarantee tip pay when system is down

Okay when the system is down they tell you that they will not pay the tip since the tip was unassigned. Should the shopper struggle because hoping to be tipped and not be paid? Can’t instacart correct this than them telling you sorry we can’t pay the full amount? Please don’t rob the struggling shopper or don’t post the tip if it’s not a guarantee.
Was this review helpful?

Want to know more about working here?

Ask a question about working or interviewing at Instacart Shoppers. Our community is ready to answer.Ask a Question

Overall rating

2.8

Based on 2,814 reviews
5
581
4
477
3
545
2
354
1
857

Ratings by category

3.5Work/Life Balance
2.3Salary/Benefits
2.1Job security/advancement
2.3Management
2.7Culture

Compare Instacart Shoppers with

  • Companies
  • Instacart Shoppers
  • Employee reviews
  • In Store Shopper