Instacart Shoppers
2.8 out of 5 stars.
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Instacart Shoppers

Instacart Shoppers Employee Review
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Great job

This is a great job very independent work when you want you can take on as much or as little only complaint is customer cannot recommend you personally lots of long driving distances with no pay gas to earnings sometime not the best overall a great job easy to do

Ratings by category

5.0Work/Life Balance
2.0Salary/Benefits
2.0Job security/advancement
5.0Management
5.0Culture
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Frustrating

Interview process super easy no experience necessary no references necessary gave basic information allowed them to do criminal record check. Never able to speak to an actual human being any problems I am left standing in its store texting messages back and forth. Pay was great in the beginning over the last year and a half it has gone down down with no explanation and good honest breakdown of payment to a point where I'm more likely spending $ not coming out ahead the only way to really come out ahead now is if you accept an order because you're already at a grocery store and it is close by for delivery. When gas prices increased instacart still only gave shopper /delivery workers $0.40 per kilometer at times you would look to see how many kilometers before accepting a batch and if we're okay accept you'd accept the batch then come to find kilometers were actually more.

Pros

Like a scavenger hunt, doesn't feel like work, good to be helping others

Cons

Forever changing without explanation
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Is fun to work for

If you are looking for a full time job or making a living with it is very hard now, there is not en batches, there is to many shoppers, the app get 2 or 3 bar together with higher km snd lower pAyment. The rating system is some kind terrible, as some of the clients do not answer and if they don’t do it they should not rate the shopper. Shopper get rated wrong if he/she can’t fulfill an order and some times there is not knven in the stores.

Pros

You can work at your own time. As much or as little as you wsnt

Cons

Not enou batches to work every day a waste of time and gas in the oSrking lot
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Same location
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On your own time but underpaid

Instacart started decent. It's now turned into an underpaid, overworked gig. You are at the mercy of customers mood. If you are rated anything lower then 5 stars you aren't able to see as much work and in turn don't make as much money. The money you make does not balance out between wear and tear, gas or your time, plus having to pay your own taxes at the end of the year. The support staff are completely unaware of anything going on and spend alot of time copy and pasting their responses. You are better off finding a facebook group with other shoppers if you need actual help. You get the hit if the store is out of stock of product (between tip reductions and customer complaints). Their app updates many times do not help the app and instead end up lagging or completely crashing their own service. Work skip the dishes instead. Its less work and in the end the pay comes out higher.

Pros

You make your own schedule

Cons

Long hours, low pay, miserable customers, unhelpful support staff
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Overall rating

2.8

Based on 2,827 reviews
5
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4
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3
546
2
357
1
859

Ratings by category

3.5Work/Life Balance
2.3Salary/Benefits
2.1Job security/advancement
2.3Management
2.7Culture

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