Instacart Shoppers Careers and Employment

Hard work, very fast paced with horrible pay. You dont make enough to live off if unless you have no life and can work all the time to make up for it. Lots of competition.

Shopper in Toronto, ON

on 12 April 2021

An addiction, not a job

Constantly stressing about ratings. Unfair access to loads are based on the rating system. You have to be glued to your phone for hours to catch a good order. Once you do start getting good orders, you get addicted and it's very hard to stop for the day. The company does not care about its workers at all. We are an expendable commodity to them, and any feedback we give is ignored at best. Instacart only cares about profits.Do not fall into this trap unless you are truly desperate for income.

Full service shopper in Kitchener-Waterloo, ON

on 22 March 2021

Poor Communication

They never care what you think. The only thing they care is setting barriers for you! You cannot get any help from the service support. They didn’t nothing but waste your time.

Shipper/Receiver in Brampton, ON

on 17 March 2021

worst company ever to work with

no matter how good you are, you are paid under minimum wedge, no benifits of doing work, they have hired so many people - you do not get even sufficient shift, management is greedy

Full Service Shopper in Vancouver, BC

on 4 March 2021

A questionable company with poor customer and contractor support

Do not join this slowly eroding work factory that pays you for 1/2 your actual mileage, provides very elementary support and sees customer service as something to be managed, rather than done well. While people literally risk their lives providing this service, Instacart has flooded larger cities with shoppers who now battle it out for diminishing orders. Their shopper rating algorithm is flawed in that only one or two reviews of less than perfect can cost a shopper thousands of dollars in lost orders. Undependable.

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Questions and answers

People have asked 22 questions about working at Instacart Shoppers. See the answers, explore popular topics, and discover unique insights from Instacart Shoppers employees.

What is the interview process like at Instacart Shoppers?

Does Instacart Shoppers allow for flexible working hours? Or are the hours set?

Since own car is required, I assume that own WCB is also required? If own car and WCB is required it also would mean that Delivery Vehicle insurance is also required. $780 per week for 40 hours equal $19.50 per hour, am I to understand that the business expenses is to be deducted from the gross amount? Fuel, insurance, maintenance and since this is a contracting job it also means that company expenses like phone, accountant, etc will come out of the $780 per week. Doesn't leave a lot for wages. Am I correct so far?

Does Instacart Shoppers allow for flexible working hours? Or are the hours set?

What are the working hours at Instacart Shoppers?

On average, how many hours do you work a day at Instacart Shoppers?

What is Instacart Shoppers sick leave policy? How many sick days do you get per year?

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Does Instacart Shoppers require background check?

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