What is it like to work at Instacart?

3.2Work/Life Balance
2.2Salary/Benefits
2.0Job Security/Advancement
2.3Management
2.6Culture
3.0
Fun job but painfully frustrating at times
Written by Shopper (Current Employee) from Durham Region, ON, Toronto & GTA on 27 February 2018
I started out with this company as soon as they came into Canada - I was already working as a delivery contractor so this seemed like a great opportunity.

Overall, the job itself is a lot of fun, since I enjoy grocery shopping, but the company and the app frustrate me beyond belief at times.

For example: you need to maintain a certain amount - more ... of hours to get what the call "Early Access Hours" meaning you pick your hours for the following week (not the current upcoming) on Sunday at 9am. Great - if you have full-time availability; if you're trying to balance multiple jobs and schedule acc ... - less
Prosfreedom, pick your own schedule, fun, satisfaction of helping people, most customers are great and very appreciative
Consglitchy and buggy app, poor help desk, some inflexibility, not true acknowledgement for good or fast service
See all 453 Instacart reviews