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3.0 out of 5 stars.
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Instacart Careers and Employment

About the company

  • CEO
    Fidji Simo
  • Founded
  • Company size
    1,001 to 5,000
  • Industry
    Information Technology


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6 jobs

Rating overview

Rating is calculated based on 439 reviews and is evolving.


Personal Shopper in Calgary, AB
on 5 July 2021
Is fun to work for
If you are looking for a full time job or making a living with it is very hard now, there is not en batches, there is to many shoppers, the app get 2 or 3 bar together with higher km snd lower pAyment. The rating system is some kind terrible, as some of the clients do not answer and if they don’t do it they should not rate the shopper. Shopper get rated wrong if he/she can’t fulfill an order and some times there is not knven in the stores.
Shopper in Toronto, ON
on 17 June 2021
Management does help
It’s a ok company to work for, only issue I find is management doesn’t help solve a problem and when they do they they take for ever. Most of the customer service people are incompetent, they don’t read notes then they ask a question or say something when you explan somethjng a few seconds before. They also won’t step up as I find customers have too much power with what batches you get, a few tend to want free items and rate the shoppers poorly not knowing it affects them with how good of a batch the shoppers get.
Delivery Driver in Abbotsford, BC
on 3 February 2021
Great for a side gig
You can pick and choose which ones you want to do. It's a great job to supliment income. For the most part you just get the order, fill it and deliver it. Easy to communicate with the customers
Delivery Driver in Niagara, ON
on 27 December 2020
Nothing special
They hire everyone and anyone , which means people accept awful orders with awful pay because they are desperate to get an order. Pay used to be way better and quality of other shoppers used to be way better. I just recently moved and now no batches show up on my phone so I haven’t been able to work.
Unreliable in Edmonton, AB
on 21 December 2020
Very bad experienced
I cant stand the company and the management is very poor,no feeling for the employees, and employees are like disposable to the instacart company, they treat the employees with no respect .

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Questions and answers

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Interview insights

Insights from 39 Indeed users who have interviewed with Instacart within the last 5 years.
Average experience
Interview is easy
Process takes about a day or two

Interview questions

I had no interview

Shared on 23 April 2019

There is no interview

Shared on 22 August 2017
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