Happiness score is 57 out of 100
3.0 out of 5 stars.
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Instacart Careers and Employment

Work happiness

Scores based on about 25 responses to Indeed's survey on work happiness
Do people feel happy at work most of the time?
Do people feel they have the time and location flexibility they need?
Do people feel energized by most of their work tasks?

About the company

  • CEO
    Fidji Simo
    approve of Fidji Simo's performance
  • Founded
  • Company size
    1,001 to 5,000
  • Industry
    Information Technology
  • Headquarters
    50 Beale St Suite 600, San Francisco, CA 94105
  • Link
    Instacart website
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2 jobs


Salary estimated from 275 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 673 reviews and is evolving.



Full Service Shopper in Ottawa, ON
on 1 July 2022
Started off great during the pandemic
Started off great at the onset of the pandemic in March 2020. Lots of good orders and lots of money to be made but after over a year of service on Instacart, I felt the app started throttling the quality of batches i was getting. As an experienced shopper, i was only really seeing left over batches. No matter how good my customer rating was. The premium batches were being reserved for new shoppers. So in a way, you are punished for being a loyal worker on the App. Anyway, it's still possible to make a living on the app regardless, it's just more frustrating and stressful as you have to do more work for less payment. Lastly, I'd like to say thank you to Instacart for keeping me paid and off social support throughout the pandemic. Thank you and good riddance now because i felt betrayed by the algorithm later on.
Personal Shopper in St. Catharines, ON
on 25 July 2022
Side job
Great for some extra money, not an hourly wage and not enough to live on. No co-workers to help and no management to turn to when faced with a customer problem. Only text support which can take a long time depending on your situation.
Supervisor in St. Catharines, ON
on 4 July 2022
its a job, not a fantastic one. not a horrible one. i worked both inside the call centre and as a personal shopper - so you know it really depends what you’re doing
Delivery Driver & Personal Shopper in Ontario
on 28 June 2022
Low pay but ok
It’s okay for your spare time but cannot make a living working full time on this app. Very hard to accommodate certain customers and the gas prices nowadays don’t help.
Personal Shopper in Sherwood Park, AB
on 22 June 2022
Generally a productive company that helps those who can not get to the store
Laid Back Atmosphere. Choose your own hours. Get to know the staff at various locations. Ablity to assist customers. Helpful contacts to ensure orders can be filled effectively. Some disorganization such as orders from two cities being on the same batch and grocery products not listed correctly ie, raspberries in the yogurt section.

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Questions and answers

People have asked 29 questions about working at Instacart. See the answers, explore popular topics, and discover unique insights from Instacart employees.

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Interview insights

Insights from 128 Indeed users who have interviewed with Instacart within the last 5 years.

Unfavourable experience
Interview is easy
Process takes about a day or two

Interview questions

I had no interview

Shared on 23 April 2019

There is no interview

Shared on 22 August 2017

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