Innova Medical Employee Review
Technical service representative
• Maintain a client base not only to keep existing clients but also to build new client. • Identify client’s business needs and provide effective solutions to help satisfy needs. • Install and maintain ophthalmic equipments. • Up selling based on knowledge of products and clients needs. • Train clients on product functionality • Provide technical solutions after troubleshooting. • Provide client satisfaction. • Build and maintain great client relationships. • Provide creative technical solutions and supports for ophthalmic and computer systems.
Great coworkers, opportunities to work with others & cross-train. Monthly staff lunches, friendly people. Company is no longer family-owned, management style is changing, feels company focuses more on meeting financial targets and less on its employees. But if this is your field, there is much to learn, lots to do, and you'll make really great friends!