Field Service Technician (Former Employee) – Kamloops, BC – 17 August 2018
My experience in the Heavy equipment side of the business was a place a manipulation and abuse. Long hour, and expectations of over 20 hour days when convinced the customer with out union backing to defend became difficult to accept this as an expectation and poor home life. Training and the willingness to support constructively was non existent. Communication from management was diplomatic and not supportive. The pay and benefits are fair compared to other dealership standard.
The Truck side and sales side of the business appeared to be friendly and supportive.
Administration (Former Employee) – Langley, BC – 21 May 2018
I had high expectations when I accepted a position with Inland. After 2 weeks of being employed, I was barely trained on what needed to be done. No plan plan in place. The manager for this department was hardly available, either out of the office or when he was in his office, would have his door shut for 6 hours of the day. Clearly not interested in what “his” department. A simple hi or bye would at least make anyone feel welcomed.
I reviewed a few comments other people left about Inland after I resigned . If I would of read them before I accepted the position, I would of declined the offer.
Delivery Driver (Former Employee) – Langley, BC – 12 May 2018
Kenworth is a decent place to work. For the most part, the staff at the Langley location are welcoming and friendly. As in any other workplace, there are a few people who are less than friendly. As a driver, you can expect the people above you to have absolutely no consideration for your time outside of work and you will be expected to put in over time nearly every day. Kenworth is all about the customer and not about the employee. I think I got out of work on time maybe twice. On the plus side, all of the vans are newer and they have bluetooth connectivity and back up cameras. The vans are super uncomfortable to drive and the visibility is very limited. They expect you to pick up your company phone when they call, but you then get in trouble for being on your phone. Kenworth will expect more out of you than is possible in an 8 hour day so be prepared for over time. No breaks, 30 min lunch break which you are encouraged to skip.
Friendly staff, good benefits, OT at time and a half
forced over time, heavy workload, customers that waste your time
Parts Person (Former Employee) – Nanaimo, BC – 9 April 2018
I worked for inland for 20 years. The company was a excellent place to work. The trouble started with the new management culture, they only care about profits and getting that big bonus for managers. They never credit parts that are not needed, they simply leave parts in call bin and after a time they put back into inventory or send back for credit, a credit the customer never sees. The constant backstabbing , bullying and a total lack of leadership is the basic culture of this company. The morale in my branch was and still is st the lowest point I have ever seen. The comptance of management is beyond question , they are nothing but greedy, they want everything and are willing to do nothing for employees or customers. This company deserves absolutely no loyalty . They even mark up freight charges. They never lose only employees and customers do.
Service department (Former Employee) – Langley – 8 March 2018
No matter how desperate you might be, don't apply to work here. Management is crooked and doesn't deliver on their promises and will stab you in the back if anyone else doesn't beat them to it. No code of ethics (go ahead, try to find their values on the corporate website) and all employees report a total lack of trust toward each other and upper management. Plus there's an absence of learning opportunity for anyone who's not a technician, making for a total failure to promote mentorship and collaboration.
Parts Driver (Former Employee) – Kamloops, BC – 20 February 2017
The staff had a betting pool as to when the parts driver would be fired. They expect you to run on the job. Very high turnover, unrealistic expectations and will probably fire you before benefits kick in. Exposed to lots of brake dust. Expect to have to climb warehouse shelving to save time, etc. Had to perform shady business practises like buying products from across the street and removing tags to unsuspecting customers. Managers are emotional and have egos so don't try to say anything intelligent. Be warned. Not a good experience; nothing learned. Someone even keyed my bimmer.
Mechanics bet on how soon you'll be fired as a part driver.
Heavy Equipment Technician (Former Employee) – Fort St. John, BC – 12 July 2016
The Shop Forman on the equipment side was a joke, wasn't helpful and just yelled and threw tools arcoss the shop during temper tantrums. Made life miserable for going to work, especially as an aprentice trying to learn the trade.
Heavy Duty Mechanic (Former Employee) – Fort St John, BC – 15 February 2016
Work 8-10 hours on repairing, servicing, inspecting and diagnosing equipment.
I learned to work more independently and work around another crew (body men) doing another type of work (we shared eight bays) I learned more about forestry equipment and new types (tigercat, link-belt).
Management: upper management was excellent and very helpfull. my first shop foreman was difficult, didn't communicate well, and was inconsistent, however he was a good mechanic, he left to pursue a different direction, and the new shop foreman gave excellent leadership. The business itself was very well run and employed a large staff.
my coworkers were pleasant, especially once the first shop foreman left, everyone got along well, as there was friction between him and others.
good management, good pay, good benefits, fair work
Location: family was far away, and did not wish to relocate to Fort st John, so had to leave job
Heavy Equipment Mechanic (Former Employee) – Campbell River, BC – 29 March 2015
On daily basis we were given jobs for the day. Leaned lots on electronic engine controls and troubleshooting. Management had very high expectations but lacked support for mechanics ie- parts supply and proper tooling to do work correctly. The hardest part of the job was trying to repair machinery with nothing, we were promised training and it never happened. Best part of the job was some of the people at the dealership.
Managements lack of action to deal with problems at Branch.
Heavy Duty Mechanic (Former Employee) – Nanaimo, BC – 21 April 2014
I worked here for 11 months. shift work including evenings. people seemed be nervous about losing their job. despite being a unionized workplace, i was let go voluntarily after grievence proceedings, i had no warnings of job performance and felt that my union and employer had a premeditated decision to get rid of me despite not going through the collective agreement motions. the majority of my fellow technicians were great people. however, the integrity of others made it difficult to be happy day in and day out.