Indigo Books & Music Employee Reviews

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Perfect partime job
Morning Stock Associate and Visual Merchandiser (Current Employee) –  Rocky View, AB7 February 2018
the staff and management always make you feel right at home right from the first day. always joking around but making sure tasks and goals are met for the day. you leave with a smile on your face and cant wait to come back for your next shift!
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Awesome
GRAVEYARD SHIFT (Former Employee) –  Toronto, ON3 February 2018
Treat the staff very well and had a stable and set schedule for the night, never was left in the dark of what was happening around the store. Lots of hard work from lifting heavier items but got easier as time went on.
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fun workplace
Retail work (Former Employee) –  Brampton, ON29 January 2018
i like to work with indigo.it was matches my work ability as per my requirement by lifting and work atmosphear and with salary.I learn lots of new things like using rfscanner .
Pros
free lunch
Cons
nothing
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Best if you're a reader.
Customer Service Representative (Former Employee) –  North Bay, ON25 January 2018
Love working with books then its great. Customers can be demanding as they don't know what they want. Knowledge of books is key. Also must be able to recognize what category book falls into.
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Worked in the warehouse. Very bad culture and management.
Labourer (Former Employee) –  Brampton, ON24 January 2018
Poor culture and management.
Worked Iin the warehouse in Brampton. Bad place to work. Disorder and very inhuman work place. The management term has no people skills.
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Good workplace
Picker and Packer (Current Employee) –  Brampton, ON22 January 2018
I think, it's very good place to working. Indigo provide better services and better training.
Good management
Supportive management and good environment.
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Productive workplace with great team members
Seasonal CER - Operations (Former Employee) –  Toronto, ON15 January 2018
-instructions were very clear

-friendly workplace culture

-hardest part was the commute, working overnight hours and storage being dusty, but that's more from personal preference
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productive shifts and enjoyable time
Picker/Packer (Current Employee) –  Brampton, ON13 January 2018
best team leads
supportive co workers
friendly environment
co-operative managers.
learned different tasks.
multicultural communities
free breakfast, lunches.
extra premium of busy season.
Pros
free lunches, breakfasts. extra busy season pay
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amazing place to work
Sales/Cash (Former Employee) –  Yorkdale, ON12 January 2018
everyone there is great and is like a family. great hours and reasonable too. great way to get into reading new books and making connections with coworkers and customer
Pros
feels like ur not working
Cons
hours
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worst job ever, dont ever work here
Sales Representative (Former Employee) –  Sherwood Park, AB8 January 2018
the environment is boring and will leave you wanting to commit suicide a little bit. the management is terrible and discriminative, especially towards coloured people. you won’t get enough hours unless you’ve worked with them for 2 years or so, the pay is terribly low and the benefits are horrible. they also gave no notice nor contacted workers when they were laying off 3/4 of the seasonal staff; i was apart of the laid off staff and still have not recieved contact after 3 weeks. this job absolutely sucks.
Pros
none
Cons
everything
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fun and amazing people
Sales Associate (Former Employee) –  Kitchener, ON3 January 2018
learned lots of skills on the floor and in cash, the management was amazing and all of the workers were all funny and caring. we always got free books and food.
Pros
free food and books
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Enjoyable job experience
Seasonal Customer Experience Representative (Former Employee) –  Toronto, ON3 January 2018
Working at Indigo has been one of the most exciting and fast-paced learned jobs I've ever done. Would love to come back and work for their company though did not get a chance since it was so short of a time.
Pros
great working environment, increases aptitudes on various skills
Cons
Lack of job security, sometimes overworked, and crazy
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Wonderful place to work with wonderful, engaging people.
Operations Leader (Current Employee) –  Calgary, AB2 January 2018
In my 6+ years of working for this company they are one of the best employers I've ever had. It is difficult to advance in the company simply because no one ever wants to leave their positions. Most of the managers are kind-hearted people who genuinely care about their employees.
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Not a very good place
Retail Sales (Former Employee) –  100 Alfred Kuehne Blvd, Brampton, ON L6T 4K427 December 2017
This place may seem that they are a good workplace to be in, but thats a lie I had to deal with bulling by so called team leaders and the agency there its self sucks they dont deal with this matter.
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Working at Indigo
Cashier on Duty (Former Employee) –  North Vancouver, BC15 December 2017
The management was alright but our head manager would consistently micro manage and the pay was okay. The nice thing was that the other people who worked there were really cool. You can have a lot of hours if you'd like but they were strict on how little you could work. We also had some fun book releases that we had events for. One of the nice things was that you were acknowledged for your hard work.
Pros
Free books
Cons
Managers are alright
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Best job I ever had
Customer Service Representative (Former Employee) –  Vancouver, BC6 December 2017
Great job, great bosses, cool colleagues; it's a great atmosphere to work in and anyone would be lucky to be employed by them. If you love books, it's a dream come true.
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Fast paced but friendly community
Sales Representative (Former Employee) –  West Vancouver, BC15 November 2017
Indigo was great customer service experience as there is always someone you can help, always something you can do. A typical day consists of assisting customers, boosting sales, reshelving and restocking items, retrieving online orders from the back, and cash.
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Nice Place to work
CER (Former Employee) –  Stoney Creek, ON9 November 2017
I worked seasonally but really enjoyed it. I love reading, so to work even for a short time in the environment was wonderful. Sad only as temporary
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Terrible Upper Management
Category Manager (Former Employee) –  Toronto, ON8 November 2017
Great brand, terrible management. Home office employees are overworked and scared of losing their jobs. Layoffs occur yearly and make it an awful environment.
Pros
discounts, nice office
Cons
long hours, hectic, everyone is scared of losing their jobs
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Great place to work but kinda boring
Loss Prevention Coordinator (Former Employee) –  Brampton, ON3 November 2017
Basic job with standard pay, located in Brampton for Loss Prevention.
Easy enough with some great people around, not hard to learn new things and move around.
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Overall rating

4.0
Based on 241 reviews
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Ratings by category

3.9Work/Life Balance
3.3Salary/Benefits
3.2Job Security/Advancement
3.7Management
4.1Culture