In Social
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In Social careers in Thornhill, ON

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In Social jobs near Thornhill, ON

Browse 5 jobs at In Social near Thornhill, ON

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Customer Service

4 jobs

In Social salaries in Thornhill, ON

Salary estimated from 77 employees, users, and past and present job advertisements on Indeed.

In Social Thornhill, ON employee reviews

Employee in Thornhill, ON
on 23 November 2020
Great place to work if you can keep up
I've been at this company for a long time and have worked with some great team members on exciting projects for cool clients. The fast-paced environment makes the days fly by and I enjoy spending time with my team members. Sadly, in the past, the CEO has hired some people who may not have been the best fit because she believed in their abilities. While she and many other team members pushed those hires to be their best, they often complained, under-delivered, and brought the whole team down. Over time, those employees have left (by choice or by being let go?), and new employees with really positive attitudes, who had amazing skills, and an actual desire to be at the company have joined, and we now have a team of people that I simply enjoy getting to talk to every day. I can't wait to see what's next!
Community & Customer Service Manager in Thornhill, ON
on 1 September 2020
Realized potential
I was working for a corporate giant in Canadian fitness when I met Jess, the Founder and CEO of In Social. Despite the lack of recognition from my employer, my effort never dwindled. Jess visited my workplace regularly and we bonded over excellent customer service, for which I'm very passionate about. She appreciated my effort at work, and when the opportunity finally arose, I was able to join the In Social team as the Community & Customer Service Manager. My potential was not only recognized by management, but is pushed on a daily basis. This is a fast-pace work environment in which I thrive, and the growth I've experienced in less than a year of working with this company in incomparable. As we've had to migrate to working from home full-time due to COVID (for the indefinite future, unfortunately), a typical day at work includes:• A morning meeting over Google Meet with the entire team to review and coordinate the workflow for the day. This is lead by our Project Manager and Jess.• Reviewing tasks that are assigned to you on our project management tool, completing them based on the priority specified by the Project Manager, all while tracking the time spent on each task within the same tool. • Coordinate with associates on Slack via phone calls or channels (there's at least one for each client!) to complete tasks within the specified time frame.• If you have a question (or want to pop in to say hello!), our management team is always on our ongoing Google Meets link. • If you have time between tasks, you're encouraged to learn more about your line of work in order to become an expert. You can read an article, watch a video, or even attend a virtual seminar run by one of our many partners! You must then share what you've learned.• Every Thursday, we play virtual games as a team, which is always a treat after a busy week!If you have the following soft skills, you'll fit right in at In Social:• Friendliness• Dependability• Clarifying whenever necessary• Logical reasoning• Ability to give constructive feedback• Lateral thinkingIf you're lucky enough to join our close-knit team, all we ask is that you try your best every day, like the rest of us are. You might even be rewarded with points that can be redeemed toward a charitable donation, having an e-course paid for, signing out an hour early, gifts cards, enjoying a two hour lunch, and more!

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