In Social
4.1 out of 5 stars.
Write a review

In Social Careers and Employment

About the company

  • CEO
    Jessica Grossman
  • Company size
    11 to 50
  • Industry
    Media & Communication
  • Link
    In Social website
Learn more


Browse jobs by category

Customer Service

4 jobs


Salary estimated from 267 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 7 reviews and is evolving.



DSSR Experience Lead in Hamilton, ON
on 18 January 2022
Supportive and caring work environment with opportunity for growth
I can honestly say that working at In Social has been the best career experience I've personally ever had, and I would highly recommend for any individuals who are looking for a job where they're able to learn and grow, while also enjoying a comfortable work atmosphere with kind and compassionate co-workers.When I first started at In Social, I basically had no job direction or idea where my career path was headed, and I can say without a doubt that's completely changed. The management here is dedicated to helping their employees thrive and is always open to feedback (though keep in mind that is a two way street, and they are always willing to provide feedback on your work in order to help you improve).The training processes were lacking a bit when I first started, though they are currently in the process of being revamped to provide extra detail and support to members of the team.At times, the job can definitely be fast-paced and require a good grasp of problem solving skills and critical thinking, but the team is always around for assistance whenever needed.All in all, I can't imagine a better work environment than the one created at In Social and I can only hope this encourages more people to see the potential in a role here!
Digital Support Staff in Remote
on 8 November 2021
I have to say I was not overly impressed with this company after working with them for a short period of time. A lot of the issues this company holds falls within the technology that is being used. Oftentimes the programs or web browsers being used cause problems with daily workflow, which then impacts employee performance. Training is also split between supervisors and other staff members at equal levels as those being trained, so it becomes unbalanced and things get missed. Unfortunately, this company would rather let employees go instead of providing more thorough/updated training, but within a probationary period you can do whatever you want so I can’t hold it against them.
Support Specialist in Ontario
on 16 April 2021
Fairly average experience
A regular day meant speaking with the team on tasks and highpriority matters. Learned about digital marketing for businesses. Management encourages team activities and self-learning. It was hard to became part of the team when some members were closer than others. Grateful for the experience.
Employee in Thornhill, ON
on 23 November 2020
Great place to work if you can keep up
I've been at this company for a long time and have worked with some great team members on exciting projects for cool clients. The fast-paced environment makes the days fly by and I enjoy spending time with my team members. Sadly, in the past, the CEO has hired some people who may not have been the best fit because she believed in their abilities. While she and many other team members pushed those hires to be their best, they often complained, under-delivered, and brought the whole team down. Over time, those employees have left (by choice or by being let go?), and new employees with really positive attitudes, who had amazing skills, and an actual desire to be at the company have joined, and we now have a team of people that I simply enjoy getting to talk to every day. I can't wait to see what's next!
Project Manager in Toronto, ON
on 4 September 2020
Proud to be working for a company on the up and up
In Social is a wonderful place to start and grow your career no matter what role you take on. If you're sharp, detail-oriented, and passionate about helping clients to stand out in the noisy online world, it's a place where you control how you progress within the company. I started as an intern at In Social when the company was just beginning to grow and it was me and the CEO. I then was hired as a full-time digital marketing associate, then promoted to senior digital marketing associate, and now am managing several projects as In Social's project manager. Needless to say, I've worked closely with the CEO, and she has both her clients' and employee's best interests in mind (which is easier said than done). There is very little that I know now about business, leadership, time management, sales, and digital marketing that I didn't learn during my time at In Social. A typical day at work for me starts with resourcing and taking stock of project statuses. I then contribute at our morning meeting wherein we go through the priorities for the day with the CEO and everyone voices their concerns or asks questions. Throughout the day, it's a matter of ensuring the team is on track, that everyone has what they need to do good work, that clients' needs are met, and that projects are moving along smoothly. It's a lot of coordination and time management! I'd say the most difficult part of my job is staying organized and level-headed when there's a lot to be done, but that's the reality of a growing business. When I've needed help to stay on top of things, I have no qualms about approaching the CEO with my concerns. The most enjoyable part of the job for me is that feeling when we get great client feedback! It's so rewarding to know that we've delivered work that impresses, and the team gets team reward points for positive feedback (among other things) which we get to redeem for things like time off or getting lunch delivered. Another great part of the job is learning from the incredible team. I learn something every day from my coworkers, who never hesitate to explain their topic of expertise to me, and who's work ethics never cease to amaze me. We all understand that we couldn't do a thing without each other and that the goal - every day - is to deliver to clients work that reflects the agency's high standards.

What would you say about your employer?

Help fellow job seekers by sharing your unique experience.

Questions and answers

People have asked 4 questions about working at In Social. See the answers, explore popular topics, and discover unique insights from In Social employees.

See questions about:

  • Benefits
  • Interviews
  • Work from Home
  • Working Hours

Interview insights

Insights from 12 Indeed users who have interviewed with In Social within the last 5 years.

Average experience
Interview is average
Process takes about a week

Common questions about In Social

In Social locations

People also viewed

  • Companies
  • In Social