Sales Representative (Former Employee) – North York, ON – 14 February 2018
I worked at the Sales Department and my duties included to perform demonstrations of the software to prospective clients and work on client retention, providing client care and training to existing clients.
The CEO says that the software sells itself, and that`s exactly what happens. You explain to the prospective client what he can do with the features of the program, and if he sees value in it, he buys it.
I liked my job and the employees at IMS, even though the environment sometimes could be a little stressful due to amount of work. But if you like fast-paced environment and hard work, it should not be a problem, as it was not for me.
Colleagues were always very helpful
Amount of work to be done due to lack of employees
"software demonstrator" (Former Employee) – North York, ON – 14 October 2017
I applied for the position of Software Demonstrator but the first entire two weeks I was there I was told to sit at a desk and cold call people from random states. Near the end of two weeks I was told to do a software demo but the management failed to realize that I didn't have a login for their demo system or the email system, nor was I shown or trained on how to do a demo even once. I was fired based on being unable to make the sale from two demonstrations (that the CEO personally marked as very difficult sales). When I was let go, I mentioned to the CEO that the job postings are false advertising. Instead of taking the advice he criticised me and told me I should read a sales book and that I'll now have to go work a minimum wage job. After all this, the recent job postings from this company are even more sugarcoated.
Despite that, I did enjoy working with the sales team. I enjoyed it because of the enormous amount of trash talk about the CEO. I don't think a single employee there respects the CEO. He's probably the most unbearably hypocritical man I've ever had the displeasure of meeting. He tells employees to keep it short but drones on about irrelevant tangents himself. He disrespects his own employees freely and sets different expectations for different employees (new employees must follow his script; old employees can do/say whatever they want, even if it's exactly what he's telling new employees not to do)
Don't bother even applying here because you will definitely get a call back. The employees themselves told me the turnover is extremely high. They have zeromore... hiring ethics as their job description makes it sound like this position is genuine. It's not. It's barely a step up from telemarketer.less