Account Representative (Current Employee) – Toronto, ON – 30 November 2018
Was great years ago but it gets tougher and tougher every year and the industry is in a decline. Job is very routinary and challenging and could be easy but the company just makes it very complicated most of the time with complex offers and programs
benefits, company vehicle, per diem, cellphone & laptop
long hours, complicated programs and work/life bals not ideal
marketing (Current Employee) – Montréal, QC – 19 March 2018
Not many women have management roles Manage by perception Need to stay long hours need to be good on powerpoint result dont counts If you put long hours and you have a good mentor your progression can be fast need to have political skills
I thoroughly enjoyed my time with Imperial Tobacco and would recommend this as a place to work to anyone. They are very generous with their salary and benefits and are interested in ensuring you have professional growth opportunities.
Customer Service Representative (Former Employee) – Montréal, QC – 27 March 2017
Very disorganized place, I always had technical issues working as a customer service representative. People from the other departments are very lazy, lack of communication, they promise they will call back clients but they never do so.
Great people, slightly disorganized as far as management of the call center goes, otherwise very great company! Many meetings, operations are generally smooth. Great teamwork, whenever there was a problem the whole floor would help out to ensure productivity and make deadlines.
a place where you will work with great people. However, if you are there on contract, your treatment will be significantly different than the rest of the company. Very unorganised, extremely poor communication between departments. It is a great place to learn things, especially how not to handle them.
Trade Marketing Account Representative (Current Employee) – Toronto, ON – 12 November 2016
This can be a good start for a freshman right out of school. However for a long-term career development and advancement this may not be the industry you want to be in. With the external pressures to the industry, the typical day of a salesman gets tougher by the day and the culture is very rigid and top down.
Good pay, car, medical and dental coverage etc
Incompetent management, less sensitive HR policies, field being kept completely away from the company
Depending on what your position is, your day is pretty filled up with lots of projects. For instance, I am a replenishment agent. My day to day basis goes as follow: -call a number of retailers per day, ranging from 5 to 200+ -check their orders -help your agent on the field in case they have an issue with an account. -upsell products.