Impark
Impark Employee Reviews
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Good hours but awful job
Patrole Officer (Former Employee) – Ottawa, ON – 16 December 2018
Car always broke down, management was awful, long hours alone in a car, only gave about 4 tickets a day. Made to go to lots daily but yet wasn't aloud to write any tickets so I stayed in my car for 20 minutes waiting for time to pass. stuck in traffic all day. All of this for 14.00$ an hour.
Pros
good hours - 7am to 3:30pm monday to friday
Cons
long days alone in the car, stuck in traffic with people yelling at you all day, only 14.00$ an hour
First appearance is not always right
Airport Shuttle Driver (Former Employee) – Edmonton, AB – 11 November 2018
If you want to work in a big company with big name and zero attention to their employees, this is for you. Easy to get employed, huge staff turnover, not responsive management. Extremely toxic working environment. Positive was I got to work with some great colleagues, but didn't get to see them a lot, as they all quit one after another.
Pros
Cources provided, great customers, learning customer service
Cons
Favoritism and discrimination, very low pay, poorly organized work, useless management
A short term goal company
Lot Manager (Former Employee) – Ottawa, ON – 9 November 2018
I have't working for this company very long but, I can say that communication is not their forte.
Paid is minimal.
But is you like to work alone... it's perfect.
You don't see them, you don't hear from them for months.
A typical day at work is very doll sometime because in a parking lot there's not much happening.
The best part of the job... you don't see your bosses.
Worse part of the job you don't see your bosses.
if you have a question you have to send an email to someone and wait until this person is available to respond... No group chat.
The company doesn't encourage the communication among employees. No wonder why the turnover is so high.
Very slow on acting on things. There's also the fact that
They NOT communicate among them self's even thou they are siting in the same office. Right hand doesn't know what left hand is doing.
frustrating sometime.
Paid is minimal.
But is you like to work alone... it's perfect.
You don't see them, you don't hear from them for months.
A typical day at work is very doll sometime because in a parking lot there's not much happening.
The best part of the job... you don't see your bosses.
Worse part of the job you don't see your bosses.
if you have a question you have to send an email to someone and wait until this person is available to respond... No group chat.
The company doesn't encourage the communication among employees. No wonder why the turnover is so high.
Very slow on acting on things. There's also the fact that
They NOT communicate among them self's even thou they are siting in the same office. Right hand doesn't know what left hand is doing.
frustrating sometime.
Pros
No micro management. you're on your own.
Cons
It would be nice if there was more communication among employees.
Toxic work environment
Support Staff (Former Employee) – Calgary – 1 August 2018
Management, accounting, support jobs are high stress. You're expected to work an insane amount of overtime and you're not rewarded for it. As staff quit or get fired you take on more work without extra pay. You will survive this job if you stay quiet and do as your told. Pros: decent pay (if you reject the extra work but you will be bullied if you deny work), nice office, parking pass, great work parties (if you can tolerate the burnt out and depressed management staff). Front line jobs like patrolling and customer service jobs are not as stressful as the support jobs.
Pros
High turn over
Cons
Long hours
wasn't a safe environment.
Set up crew, flagger, cashier. (Former Employee) – Edmonton, AB – 24 July 2018
more safety measures need to be taken. typical day started with lock in, then get your lot that you are assigned and then grab your baton, vest, maybe debit and cash, and radio. walk or drive there. come back in 3 hours. clock out.
Good Company
Customer Service Representative (Former Employee) – Edmonton, AB – 24 April 2018
Great company to work for. They have amazing benefits including the co-workers. In regards to them being a company most dislike because who doesn't want to park for free well everyone has to pay property taxes so this is a vital service they provide.
Workplace culture
Federal Lot Manager (Former Employee) – Ottawa, ON – 16 April 2018
The most enjoyable part of the job was helping our clients. Bringing on new customers and re-assuring them Impark would always be available to assist them with any questions or issues they may have.
Upper Management uses authority to instill fear
Cannot mention, retaliation will be shown (Current Employee) – Calgary – 9 March 2018
Have to lie about being satisfied otherwise, there's backlash. Upper management says "they're there for you" however not the case. Examples are shown by the turn over rate.
Quite a bit of favoritism to the point where you have to be careful what you say.
Coworkers are the ones that make this place fun, they are hard working and have a great attitude.
HR department is absolutely horrible. While their job is to be unbiased, they are clearly the marionette controlled by the client. Not there to protect you when required.
Quite a bit of favoritism to the point where you have to be careful what you say.
Coworkers are the ones that make this place fun, they are hard working and have a great attitude.
HR department is absolutely horrible. While their job is to be unbiased, they are clearly the marionette controlled by the client. Not there to protect you when required.
Pros
Coworkers are extremly hard working and make the place fun
Cons
Upper management instils fear, HR is not supportive
Valet
Cashier (Former Employee) – Edmonton, AB – 23 February 2018
Favoritism they schedule some people in a comfortable place if they are in the same group with you and send you anywhere as they wish so many people quit everyday because of bad schedule they are put during services too many instructions from co-workers too
Decent pay but the office atmsopher was unbearable.
Office employee (Former Employee) – Winnipeg, MB – 21 February 2018
The actually work itself was great, the customers were a 50/50 split of nice or rude with any job dealing with the public.
The hard part was the office communication and clique like atmosphere.
Some employees got away with the most disrespectful attitudes and head management made no follow thru when lower managment and employees voiced concerns.
Departments are separated into cliques. The atmosphere will push you over the edge.
If you can ignore That, then the job is great
The hard part was the office communication and clique like atmosphere.
Some employees got away with the most disrespectful attitudes and head management made no follow thru when lower managment and employees voiced concerns.
Departments are separated into cliques. The atmosphere will push you over the edge.
If you can ignore That, then the job is great
Pros
Great benefits, pay is decent
Cons
Employee culture extremely disheartening
Low Wages/Wouldn't Recommend Employer
Customer Service Agent (Former Employee) – Vancouver, BC – 6 January 2018
- Employees are great & friendly welcoming
- Great Benefits
- Call center environment disorganized
- no Supervisor communication no one is on the same page
- Systems are old and never function properly (always freezing)
- Employees have to figure things out themselves as Supervisors are never around and they pass on task to other employees so they don't deal with it
- Advancement opportunities limited as it's by favoritism
- HR dismissive doesn't provide proper information
- Great Benefits
- Call center environment disorganized
- no Supervisor communication no one is on the same page
- Systems are old and never function properly (always freezing)
- Employees have to figure things out themselves as Supervisors are never around and they pass on task to other employees so they don't deal with it
- Advancement opportunities limited as it's by favoritism
- HR dismissive doesn't provide proper information
Pros
close to skytrain/in Harbour center building food court available
Cons
some management
Impark
Parking Manager (Current Employee) – Winnipeg, MB – 30 October 2017
Steady schedule & salary, however I feel staff are underpaid, as work loads can be fairly overwhelming and a lot of management in the branch office put in a lot of un-recognized overtime.
Impark review
CSR - Customer Service Representative (Former Employee) – Vancouver, BC – 18 October 2017
A typical day of work consisted of answering phone calls, assisting customers with monthly parking and assisting customers with parking violations.
Management was great, well trained, helpful, loved the staff, everyone got along great.
Management was great, well trained, helpful, loved the staff, everyone got along great.
Enjoy communicating with customers on a large scale
Customer Service Representative (Former Employee) – Toronto, ON – 28 September 2017
Providing assistance to customers with parking assignments, tickets and payments
● Processing payments using POF handheld device and computerized system
● Completed DPR Reports at the end of shifts and signed off on cash float to next shift.
● Processing payments using POF handheld device and computerized system
● Completed DPR Reports at the end of shifts and signed off on cash float to next shift.
Pros
Excellent Customer Service skill building
Cons
Late night shifts
first of all, depends of what state of mind do you have :)
Clerk/Cashier (Former Employee) – Montréal, QC – 27 September 2017
We work with people so we made new contacts = new opportunities.
Supervisor - ( in my case ) very professional,talented and I learned how to manage different situations
We take all the positive and we go further :) :) :)
Supervisor - ( in my case ) very professional,talented and I learned how to manage different situations
We take all the positive and we go further :) :) :)
Pros
new contacts = new opportunities
Cons
we think only positive :) :) :)
managers dont oractice what they say
junior landlord accountsnt (Former Employee) – Vancouver, BC – 22 September 2017
on their ad, they require applicants to be respectful but the managers I worked with are so disrespectful themselves with their staff... respect begets respect... be respectful before you expect someone to respect you.
The worst place to work for
Meter tech./patroller (Former Employee) – Calgary, AB – 9 September 2017
The worst place to work for, They do not pay very well and no raise at all in 5 years May be 0.25 cent even though I excelled at issuing tickets it did not get me extra pay or bonuses of any kind. Started at 11.00 dollars per hour and after repeated requests for an increase they gave me a 0.25 raise. The Managers have no education most of the operation Managers are high School drop out. The only place that doesn't require any qualification poor management.
Pros
Free lunch
Cons
No over time
Fun environment and upbeat
Ambassador (Former Employee) – Toronto, ON – 5 September 2017
The Impart environment was an amazing environment to be in, one of the best summer jobs I have encountered. I enjoyed my short time working for Impark and would return for sure.
Pros
Positive work environment
Cons
Stability of hours
good place to work
Lot Manager (Current Employee) – New Westminster, BC – 1 August 2017
Overall good company to work for. Union environment . Very repetitive work however customer service duties so good interaction with customers. Dealing with the landlord always challenging.