Average salary$29.59 per hour
Above national average
Salary estimated from 5 employees, users, and past and present job advertisements on Indeed in the past 12 months. Last updated: August 3, 2019
Compare all Senior Customer Service Representative salaries in Canada
Job openings matching Senior Customer Service Representative in IG Wealth Management
See all jobs matching Senior Customer Service Representative in IG Wealth Management
More IG Wealth Management Customer Service salaries
All IG Wealth Management - Customer Service salaries
Reviews about Pay & benefits for Senior Customer Service Representative at IG Wealth Management
Job work-life balance
Admin/reception means never leaving your desk..
Csa ii (Former Employee) - Edmonton Queen River Boat, AB - 6 October 2018
I have been in the admin field for a long time and never wanted to do reception again ever. When Ig hired me I thought I'd give it a shot mostly because of benefits and pay (pay not great but better than I had before). I absolutely hate it. You're told HO wants the desk manned at all times because apparently our clients aren't supposed to know we're not robots and have to use the washroom. Have to get back up person just to use washroom and get a coffee. Humiliating. Also our building had a Watermain break so we had an entire day with no washrooms. Had to walk to different building. They made us stay to answer phones...consultants treat you like you're not close to their level. We were told the consultants are OUR clients...WHAT?? we get financial paperwork to process and the company relies on us untrained admins instead of the associates to make sure its filled out correctly. Dont work for this company.
Consultants, associates, RC's company policies
Was this review helpful?
See all IG Wealth Management Senior Customer Service Representative reviews about Pay & benefits