IFDS group
IFDS group Employee Reviews
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One of those careers where you learn very little, Contact Centre=Dead End
Account Coordinator (Former Employee) – Toronto ON – 13 October 2018
Very reactive environment. Get use to having to constantly 'out fires'. Management never remembers your qualifications. If you're hired on the bilingual team, expect to never leave because they never have enough people. It's a very clique-y and bias environment. Mngt promotes their preferred and ignores the rest. Very high turn over rate. Your entire team can change in as little as 3-6 months. The contract positions are human exploitation. It's a very thankless job. Management always being pulled into meetings, very little time for developing you. Contact centre vacation schedule is a lottery system, and no vacation from Jan-May. Worked there for 3 years. Horrible experience. Human Rights should investigate.
Pros
Corporate environment in the heart of downtown
Cons
They once laid off a group of people returning from maternity leave...at the same time.
Horrible place, stay away, you will regret it
Manager Assistant (Former Employee) – Toronto, ON – 9 September 2018
Horrible place to work, no professionalism, no job security, they will fire 20 people then hire 15. high turnover. very sketchy company. Ministry of labour needs to investigate this company asap.
Pros
benefits but dont get fooled
Cons
all above
Thank you for taking this opportunity to provide your feedback. IFDS is experiencing unprecedented growth, and over the last few years – through our overarching Transformation Program – we have made considerable investments in our technology and talent, setting the stage for large scale changes to our systems and processes. We are beginning to reap the benefits of those investments and are confident the benefits will continue to develop in tandem with our company’s growth.