ICBC
3.5 out of 5 stars.
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Interviews at ICBC

Here’s what others thought about the interview process at ICBC.
Interview experience
Based on 69 interviews
Average
Interview difficulty
Based on 69 interviews
Medium
Interview process length
Based on 68 interviews
About a day or two

Interview process at ICBC

Overall experience

On a scale of 1-10 where 1 is Poor and 10 is Excellent, their rating is 6.

On a scale of 1-10 where 1 is Easy and 10 is Difficult, their rating is 6.

Interview process length
About a day or two
25%
About two weeks
25%
About a week
18%
About a month
16%
More than one month
16%
Most reported steps
On-site interview
75%
Phone call/screening
63%
Background check
59%
Written test
53%
Problem solving exercises
46%
Least reported steps
Other
7%
Drug test
1%
They have no interview
0%

What candidates say about the interview process at ICBC

  • It's pretty formal, be prepared for behavioral interview style questions
    Shared on 14 December 2019 - Administrative Assistant/Customer Service - Victoria, BC
  • Behavioral type interview. Example-" tell me about a time" you went over and above in customer to resolve a customer concern. think first, Share, situation, hindrance, action (what you did) resolution…
    Shared on 9 September 2019 - Vehicle Collision Damage Appraiser/Manager - Vancouver, BC/Kelowna

Interview questions at ICBC

Commonly asked questions, as reported by candidates

  • Interviews are in a behavioural format so they will ask you to pull examples from your past experiences (e.g. tell us about a time when you had to...). The more specific your answers - the better. Sin…
    Shared on 20 January 2018
  • There was a long comprehensive test before the interview was granted.
    Shared on 1 May 2017 - Customer Service Representative - Abbotsford, BC

Interview tips at ICBC

Dress code for the interview
  • Business casual (e.g. dress slacks)69%
  • Formal (business suit)27%
  • Casual (t-shirt and jeans)3%
  • They didn’t have a dress code1%
  • Special outfit (e.g. protective gear)0%

What advice do candidates give for interviewing at ICBC

  • Normal STAR interview; provide examples of specific Situation, the Task you were given, Action taken, and the Result of your actions. stay customer focused in your answers
    Shared on 10 March 2020 - Customer Claims Specialist - Vancouver, BC
  1. Interviews