Work wellbeing score is 80 out of 100
4.1 out of 5 stars.
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IHG Hotels & Resorts Employee Reviews

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Canada85 reviews

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3.9Work-life balance

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Very bad work under pressure

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Ihg Very good company I have been with for 10 years but the management makes it difficult at timesNow I want to leave this company and take my experience elsewhere




9 hour
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Toxic in every sense of the word.

What is the best part of working at the company?Absolutely nothing. A terrible company to work for. Everyone is expendable, no matter how hard you try to do a great job. Never met a single person who actually liked working for that company.What is the most stressful part about working at the company?Never knowing the actual moment that you'll be unemployed.What is the work environment and culture like at the company?Completely toxic, especially from the higher management.What is a typical day like for you at the company?Depressing having to go in, and can't wait to leave.
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Good place to work for

It was a good and fun loving place to work for. We used to have reviews and fun activities every week. Employees were motivated and there was definitely growth potential. I got promoted once
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Fun place to work

Great and kind colleagues. Supportive environment. Family workplace culture. There are some room to grow if you are into hospitality and hotels. The location is convenient with an access to TTC.
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Amazing Place to Work!

I love my job and the people I work with. They are professional and caring! My boss is always willing to help with taking time off when needed. It helps to also have a great clean building that is well taken care of!
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Insights into IHG Hotels & Resorts

Based on 36 survey responses
What people like
  • Ability to meet personal goals
  • Feeling of personal appreciation
  • Clear sense of purpose

It's a good place to work

Good place to work. However you need to be a good and fast learner in order to make your way up into the company as hospitality industry is a fast paced industry.
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Training fait part des employés qui son établie 2 mois à leurs emplois Tout ce dit dans l'ancienneté dans toute le staff




La gestion n'es pas fait aucune discipline
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Good place to kick-off your hospitality industry career

Overall it's good to place earn your hospitality industry experience as you will be challenged and it will improve your interpersonal skills, especially when dealing with customers, colleagues, etc.


Good environment, lots of good people to work with.


No lunch/dinner, occasional understaffing
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Overall a great place to work

Overall, a great place to work. Many great people from different backgrounds and long term employees. Some of the corporate, HR material was contrived but that is par for the course in the Hospitality industry.
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Face paced and stressful job

Upper management underappreciates your efforts and always giving more work. Have no idea of day-to-day operation. Hard to deal with unionized employees who are trying to control you.


Employee Room rate benefit


Long and long hours, Politics, Underappreciation from upper management
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It is a good place

Overall it is a good place to work. It's unionized, good benefits, people are nice. They strictly follow what union agreed. Work life balance is bit difficult since it's hotel industry.


Free lunch and dinner and breakfast breakfast


Work life balance, working in holidays
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too much work to do every shift. Management is not competent about the outlet and job duties/description. No fair opportunity between those who just do the best in their work and those who does nothing but flatter the manager.
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Security of job

Job security is not there, Anytime they can tell you to put your resignation in delhi. Besides whatever benefits and revenue you have given.No one cares for your livelihood.


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Customer care, hospitality industry

- share and mingle freely - enjoy trips and tour tourist destinations i.e London - given opportunity to do further studies- Have exchange program and benchmarking


Free meals and drinks


Less overtime for
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Bad place to work

Poorly run organization. The union basically controls everything which doesn't allow for any kind of flexibility or freedom for anyone who works there. Great place if you've been there for over 10 years and don't really care to be honest or work hard.
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Best place I have worked for until now!

The people, culture and colleagues are great. Moreover the management and the bosses are amazing, always supportive and bring out the best in you if you have to advance. Union is not a big pain and blends well with understanding the management point of views. All colleagues are great to work with.


Amazing Atmosphere, Amazing work culture, Work life Balance


Needs more boost for sales
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Excellent place to work.

Good place to grow your career with job security and benefits. Friendly environment to work. Training is provided before leaving you independently to work on your station . Higher management is very friendly and helpfull. Very flexible wit your preferred shift .


Good salary and benefits


Shift as per senority as its unionized.
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Good place

Amazing place Human Resources Team have to be the best in business. They go above and beyond and treat you better then family. GM RD management know every employees name and actually care and work with your supervisors to help solve any problems an employee may have.
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I am happy working with all

It is new life and I am happy joining wonderful teams from different departments and I gain a lot of experiences dealing with them with my experience in my fields and the cooperation from the managers and respects
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Not a bad place to work

Unionized hotel job right in the middle of downtown Toronto. Very accessible to get to and from. Fun and friendly staff and coworkers. Managers on Duty are awesome, and they deserve raises for all of the stuff they have to deal with. Upper management is not the best, they seem to be MIA/inattentive most of the time.
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Haut management laisse à désiré

Grande entreprise. Haute direction déconnecté. Horaire de travail irrégulier. Mais salaire très intéressants, atmosphère de travail agréable, équipe à la réception formidable.
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Overall rating

Based on 3,843 reviews

Ratings by category

3.9 out of 5 stars for Work/Life Balance
3.8 out of 5 stars for Salary/Benefits
3.7 out of 5 stars for Job security/advancement
3.7 out of 5 stars for Management
4.0 out of 5 stars for Culture

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