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Local team is great but Head office direction and control is a mess
Associate IT Architect (Former Employee) –  Markham, ON18 August 2018
Local Canada mangement team is great but Head office direction and control is a mess. IBM is taking new direction and removing all local control and head office is taking over control and not listening or understanding local requirements. Once they used to care about employees and work at building a strong talented and dedicated work force. Now it is only about cost savings and not quality. I understand need to centralize applications and process but not the method being used is not best for a long term requirements.
Pros
none
Cons
No job security
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Poor Culture
Technician (Current Employee) –  Toronto, ON15 August 2018
Bad company to work for now. Managers could careless about client sat and are all about making short term stock gains. Its sad when a company thrives and then makes terrible decisions that affect so many hard working people. This company is not moving in the right direction.
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Team Lead
Team lead (Former Employee) –  Montréal, QC14 August 2018
In recent years, the company has shifted from a Work-Life Balance environment to a 70 hours+ unpaid overtime environment. Work satisfaction has dropped considerably and I'm happy to have left this company.
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Used to be better
Middleware Support Analyst (Former Employee) –  Calgary, AB13 August 2018
Good times are long gone for IBM and it is trying hard to find new ways how to make money, i.e. jump on outsourced service model bandwagon. Although humble IT engineers work hard to deliver aggressive SLAs often between way too many clients, products and projects, middle management provides no support or recognition. Morale was very low that time.
Pros
Lots of technology advancement
Cons
A lot of stress
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Excellent work life balance, decent salary
Software Engineer (Current Employee) –  Markham, ON12 August 2018
Excellent work life balance, decent salary but highly bureaucratic in terms of work.Flexible timing, encouraged to think, innovate and work from home option as per requirement.
Pros
Work life balance, work ambiance, management
Cons
Bureaucratic in terms of work assignment
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good
Business Intelligence Specialist (Former Employee) –  Ottawa, ON10 August 2018
Work was good there.People were good. location was good. parking was outstanding. Busses qere adequate. Water quality was never bad. Cafeteria needed painting.
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Its a great organization to work
Technical Analyst (Former Employee) –  Toronto, ON6 August 2018
Global workforce of more than 400K, diverse cultures, different people, different continents, different ideologies all working together to keep Big Blue working and leading out there. Its awesome !!
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IBM is a great place to work
IT Infrastructure Architect (Current Employee) –  Work from Home2 August 2018
Global workforce of more than 400K, diverse cultures, different people, different continents, different ideologies all working together to keep Big Blue working and leading out there. Its awesome !!
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Its a great organization to work
Application Developer (Former Employee) –  Toronto, ON2 August 2018
It is excellent experience working with IBM Global Services where leading minds meet together and exchange expertise seamlessly and friendly. Flexibility of work time and innovative management.
Pros
Flexibility
Cons
Long Workinh Hours
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Great colleagues. Management leaves a lot to be desired.
Mainframe (Former Employee) –  Montréal, QC2 August 2018
The middle management is absolutely lost. If they keep paying these guys inflated salaries to pretend to work the company is doomed. A lot of productive and amazing young blood are held back the opportunity to progress.

They also hire mostly contractors now a days and tend to rarely hire people. If you're desperate for a job go work there a couple years and get it on your CV. If you can tolerate it here long enough other employers will take notice.
Pros
Coworkers are amazing. Never worked with such amazing people, even in other departments.
Cons
Slave, salary, raises, middle management, hours
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Workplace of integrity
Client Technical Specialist (Former Employee) –  Vancouver, BC1 August 2018
An inviting place of learning and thriving in technology. A mentorship ecosystem of employees, promoting personal growth. Overall, a pleasant rewarding company to work at.
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material handler
Material Handler (Former Employee) –  Toronto, ON31 July 2018
Job functions include cleaning, packaging/unpacking, preparing machines (laptops) for customer shipment. Separated machines by different models numbers for cleaning and packaging then create barcode label based on model type. Completed quality assessment/control on all products to ensure keyboards, batteries and other accessories are all functional before shipment. Ensured all the correct accessories (adaptors, batteries) for the machines are placed in the packaging box before shipment
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Excellent learning experience
Advisory Software Developer (Current Employee) –  Markham, ON31 July 2018
Opportunity to learn and use new technologies. Gained experience in developing enhancements to Tivoli Provisioning Manager, IBM Cloud Automation Manager, and Webspherre.
Pros
Technical Expertise
Cons
Long hours
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Productive and innovative place
Technical Team Lead (Former Employee) –  3600 Steeles Ave West, Markham, Ontario, Canada30 July 2018
It is excellent experience working with IBM Global Services where leading minds meet together and exchange expertise seamlessly and friendly. Flexibility of work time and innovative management.
Pros
Flexibility and participation
Cons
Frequent changes
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A good start up
Associate Tech Support Specialist (Former Employee) –  Philippines27 July 2018
Its a good start to be working in the IT industry. They give free certifications. Management is not so okay as I have experienced working in a client environment and the managers get to review your work without even seeing it.
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Very professional team
Technical Support Agent for Philip Morris (Former Employee) –  Montréal, QC23 July 2018
I have worked with a very professional team providing support for a major company located in United States of America (Philip Morris). I was very please to have the possibility of working from home.
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Job review
Technical Support Analyst (Current Employee) –  Saint John, NB20 July 2018
Environment is nice for sure, I just find that there's no opportunities like they say they have. I can't complain about the shifts and benefits cause that is very good. But I need experience and IBM doesn't really seem to be able to give it to me.
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Productive environment
Project Coordinator (Current Employee) –  Markham, ON19 July 2018
-great team benefits
-work life balance
-team work
-8 to 4:30 fixed schedule
-learning of advanced softwares
-health benefits
-best cafeteria with all the required stuff
Pros
Great work environment
Cons
No growth
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Global Clients
Managing Consultant (Former Employee) –  Toronto, ON16 July 2018
Great opportunities to work with multi-national clients.Well organized, strong cross functional teams, methodical approach in business analysis, solution designing aimed at exceeding client's expectations.
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Productive and fun workplace with opportunities for advancement
Service Desk Analyst (Former Employee) –  Calgary, AB16 July 2018
Workplace environment was fun and management was always attentive and willing to lend a hand . Team leaders were always willing to share knowledge and cross train employees when new subject matter needed to be studied.
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Overall rating

3.9
Based on 22,499 reviews
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3.9Work/Life Balance
3.5Salary/Benefits
3.5Job Security/Advancement
3.5Management
3.8Culture