Good Management, and importance for learning is good, flexible at high level, less paid. Good work culture and timing flexibility is good. The Hardest party is the salary being paid is very less. Specially for people who have come on PR
Culture built around partners and executives only.
Senior Consultant (Former Employee) – Canada – 13 December 2018
If you're not a partner or executive you get treated as disposable. Annual reviews mean nothing. Never met my manager in person. We talked about 45 minutes each year. Get IBM on your resume and then go work for a decent company.
Business Unit Manager (Former Employee) – Markham, ON – 12 December 2018
Great place to learn, and meet good people. The pay is fairly competitive. This not a place for an older person. HR has an unwritten mandate to bring younger people on board. If you join IBM, plan to learn, develop and leave. Warning don't stay past your prime. You will not be rewarded. As a manager both first line and second line, I learned that HR gets the managers to do their dirty work without fully disclosing what their ultimate goals are. They use an HR system that automatically gives certain employees raises without disclosing to the managers why they were chosen.
In terms of technology, they were the best. There is no innovation leadership remaining. Their hybrid cloud is a good solution however cloud growth is coming from their eroding outsourcing business..they are basically converting that service to cloud and making less revenue in do so. They won't win the cloud war against Microsoft. Watson is too costly to implement. Their big bet is on Red Hat a very good company but at 30B this is risky. In the short term they will show 3B growth from the acquisition and this will decline with time and unlikely to recoup their investment. Mainframe is the only brightspot given their monopoly
Great place for skills development.
HR does not treat older people fairly, Long term prospects for the company are not great, follow their stock price.
Lots of knowledge, good balance, poor employee investments
IBM employee (Current Employee) – CA – 12 December 2018
You have to find the right spot and move around to keep your job. There is confusion about the company vision and altough they have simplified many administrative process, there is still seems to be a lack of employee investment.
Travaillait comme opérateur/spécialiste (Former Employee) – Bromont, QC – 8 December 2018
Typical large corporation, often difficult to make changes but has the weight and resources to do so when they want. Compensation and benefits are kept in line with what other large corporation are offering. Team work is highly regarded and most employees are good at it.
You have to be proactive and provide leadership to your team. IBM empowers employee to take calculated risks but be accountable for the decisions. Its team work and excellent communications that brings every body together at IBM.
Human Resource Development
Too structured which causes delays in decision making
Care more about stock prices than employees / bloated processes
Confidential (Current Employee) – Markham, ON – 3 December 2018
I am currently a full time IBMer, I actually love my job but dislike the company. They have made it clear time and time again they care more about stock prices than anything else. They RA staff, furlough contractors and have the gull to give the CEO (as nice and pleasant as she is) a 17 million dollar raise with 8 consecutive quarters of loss on the stock. The morals, or lack there of, of upper/middle management are unlike any others. They won't hesitate to get rid of large quantities of staff to save on costs at the expense of all the other workers in those departments, that are usually already overworked. They constantly cut programs that increase employee satisfaction as well as constantly decreasing what they cover thru medical benefits.
There whole being about them is cut cost to make more money, as opposed to quality of service to drive more sales and increase client satisfaction.
Their bloated processes is something of a joke as well, getting approvals to hire staff, buy supplies or even fix a broken printer is outlandish. multiple layers of approvals and at least a week of work to more often than not be denied the resources any working office should have. (a functioning printer ... for heavens sake aren't we IBM)
Bottom line if you want to feel valued as an employee working for a company .... look elsewhere the job culture at IBM is currently stock price first employee last and sadly until that changes you are probably going to see the stock price continue to fall ... no matter how much they cut ....
Don't care about employees, No Job Security, Poor Job culture
Great job, great people, no possibility of a permanent position
Customer Service Representative (Former Employee) – Saint John, NB – 28 November 2018
I have nothing but good things to say about working for IBM. The position I was in was contract only, the site no longer hired permanent employees. This will not be the case for all sites, so just make sure to research the position and location.
My experience as an IBM Technical Support Employee
Technical Support Representative (Former Employee) – National Capital Region – 27 November 2018
The experience was really great. I learned a lot of things and grew as a person and as a professional in my time of stay in IBM Philippines. The Management as well is great and they never left our side when it comes to decisions. The hardest part of the job is when there are customers that doesn't even listen to what we are trying to say to help them, sometimes they even tell us to resign because the issue that they are calling for support is already out of our departments scope. The most enjoyable part of the job is the workplace because everyone is great and helps one another in times of need.
PCD RESOLUTION OWNER (Former Employee) – Toronto, ON – 26 November 2018
I thoroughly enjoyed my time at IBM. I had the opportunity to work with some great minds and some of the best leaders in the industry. The education options are endless and it's nice to be able to switch roles but stay with the same employer.
Business Analyst & Test lead (Current Employee) – Toronto, ON – 24 November 2018
IBM works on main motto as below - innovation that matters to the world and company - dedication to self and client success Its a wonderful place to learn and know what the world need and what you can contribute to make it a better place.
Challenging and occasionally rewarding work environment
Manager (Former Employee) – Toronto, ON – 20 November 2018
A global company that has gone through a considerable off shoring exercise over the years. Focus has moved from excellent customer service to reduced budgets and cost. Typically great employees but difficult working conditions.