IBM Employee Reviews
Found 1,224 reviews matching the search See all 24,613 reviews
Sort by: Helpfulness | Rating | Date
"be thankful you have a job"
IT Specialist - Telephony (Former Employee) – North York, ON – 7 February 2019
I was part of a group that had been outsourced to IBM from a customer as part of a contract. From the very beginning it was clear that we would be giving a lot up. Our benefits weren't as good. Our ability to bill for overtime changed from time-and a-half to straight time, and then it was removed altogether. We would work overtime hours and BILL these hours to the customer (our former employer), but we would not be paid for this very same overtime. This does not make for a happy work environment.
When IBM celebrated a major anniversary, there was a barbecue. Before our team could attend we received an e-mail telling us there wasn't any food left.
If you are a contractor at IBM, be aware that they love to furlough contractors at short notice for weeks at a time.
When IBM celebrated a major anniversary, there was a barbecue. Before our team could attend we received an e-mail telling us there wasn't any food left.
If you are a contractor at IBM, be aware that they love to furlough contractors at short notice for weeks at a time.
Pros
Free parking
Cons
No hope for advancement.
Respect for the individual
Quality Control Specialist (Former Employee) – Don Mills, ON – 22 January 2019
Excellent place to work. Professional management. Company encourages personal and professional advancements. Work smart, play hard. The company also encourages initiative. If you suggest a workable solution to a process, you can be financially compensated.
Pros
Entire company culture is excellent
Cons
I didn't experience any
It is a great company to work for
Software Sales Specialist - Analytics Portfolio (Current Employee) – Markham, ON – 1 October 2018
IBM is a great company to work for. I have learned a great many skills and have learned a lot. Management and culture are great. The hardest part of the job is a lot of time is needed to succeed in any role at IBM and working very far from the workplace is a great challenge. The most enjoyable part of the job is the wonderful and intelligent people you have the privilege of working with and alongside.
Pros
Intelligent co-workers
Cons
Long hours
Struggling with identity
Business Development Representative (Former Employee) – Vancouver, BC – 14 September 2018
IBM has been trough many changes and puts their employees through them too almost every quarter. If you get on a solid path that is great but if you're in a group that is struggling with identity you will get caught in the crossfire.....
Management varies but mine had no concept of employee skills and how to match with the correct job. They don't care about personal work/life balance and the humanity is missing.
Management varies but mine had no concept of employee skills and how to match with the correct job. They don't care about personal work/life balance and the humanity is missing.
Pros
Nice package of benefits.
Cons
Management and ability to listen
Challenging but financially rewarding.
Banking Technician, Remote Support Technician. (Former Employee) – Edmonton, Alberta. – 5 December 2018
Great environment, great co-workers and management. Great opportunities for advancement and education. A real spirit of cooperation and team work. Satisifying customers is always priority one.
Pros
Great renumeration.
Cons
Long hours and many days of on-call.
Great colleagues. Management leaves a lot to be desired.
Mainframe (Former Employee) – Montréal, QC – 2 August 2018
The middle management is absolutely lost. If they keep paying these guys inflated salaries to pretend to work the company is doomed. A lot of productive and amazing young blood are held back the opportunity to progress.
They also hire mostly contractors now a days and tend to rarely hire people. If you're desperate for a job go work there a couple years and get it on your CV. If you can tolerate it here long enough other employers will take notice.
They also hire mostly contractors now a days and tend to rarely hire people. If you're desperate for a job go work there a couple years and get it on your CV. If you can tolerate it here long enough other employers will take notice.
Pros
Coworkers are amazing. Never worked with such amazing people, even in other departments.
Cons
Slave, salary, raises, middle management, hours
Productive and progressive place to be
Test Manager (Former Employee) – Toronto, ON – 22 January 2019
Company you can look forward to be part of
multi cultural muti geographical work culture
knowledge sharing
growth factor , people management
multi clients
multi cultural muti geographical work culture
knowledge sharing
growth factor , people management
multi clients
Pros
Lots of scope for improvement and growth
Cons
Salary
Good Company
Application Innovation Sales & Solution Executive (Former Employee) – Markham, ON – 23 January 2019
Overall a good company to work for. Lots of opportunity for learning, career growth and compensation. Extremely stressful at each quarter end as unattainable sales targets are generally missed across sectors.
Pros
salary
Cons
long hours
Okay company but its best days have past
Business Unit Manager (Former Employee) – Markham, ON – 12 December 2018
Great place to learn, and meet good people. The pay is fairly competitive. This not a place for an older person. HR has an unwritten mandate to bring younger people on board. If you join IBM, plan to learn, develop and leave. Warning don't stay past your prime. You will not be rewarded. As a manager both first line and second line, I learned that HR gets the managers to do their dirty work without fully disclosing what their ultimate goals are. They use an HR system that automatically gives certain employees raises without disclosing to the managers why they were chosen.
In terms of technology, they were the best. There is no innovation leadership remaining. Their hybrid cloud is a good solution however cloud growth is coming from their eroding outsourcing business..they are basically converting that service to cloud and making less revenue in do so. They won't win the cloud war against Microsoft. Watson is too costly to implement. Their big bet is on Red Hat a very good company but at 30B this is risky. In the short term they will show 3B growth from the acquisition and this will decline with time and unlikely to recoup their investment. Mainframe is the only brightspot given their monopoly
In terms of technology, they were the best. There is no innovation leadership remaining. Their hybrid cloud is a good solution however cloud growth is coming from their eroding outsourcing business..they are basically converting that service to cloud and making less revenue in do so. They won't win the cloud war against Microsoft. Watson is too costly to implement. Their big bet is on Red Hat a very good company but at 30B this is risky. In the short term they will show 3B growth from the acquisition and this will decline with time and unlikely to recoup their investment. Mainframe is the only brightspot given their monopoly
Pros
Great place for skills development.
Cons
HR does not treat older people fairly, Long term prospects for the company are not great, follow their stock price.
Forward thinking Workplace with excellent benefit plans
Sales SolutionSpecialist - Security and Analytics (Current Employee) – Ontario – 12 September 2018
IBM is an extremely professional organization with a strong sense of direction. It is a process intensive organization that ensures that everything is done the right way.
Career conversations on periodic basis help you ensure career is on the right track.
Management is supportive and tries their best to remove any obstacles you are facing.
Hardest part of the job is to follow the protocol in a time sensitive project. IBM processes are lengthy and lack of knowledge can put you in a fix.
Best part of the job is the flexible benefit plan available to all employees that includes healthcare, transport, Rent allowance and many more options
Career conversations on periodic basis help you ensure career is on the right track.
Management is supportive and tries their best to remove any obstacles you are facing.
Hardest part of the job is to follow the protocol in a time sensitive project. IBM processes are lengthy and lack of knowledge can put you in a fix.
Best part of the job is the flexible benefit plan available to all employees that includes healthcare, transport, Rent allowance and many more options
Pros
Flexible benefit plan
Cons
No free coffee
Don't even pass from IBM's front door
Senior Consultant (Former Employee) – Ontario, Canada – 30 June 2018
Pros :
Good friendship between Consultants.
Cons :
PM controlling the project activities only Friday afternoon at 4pm, as a consequence last minute OT and weekend work, meaningless Saturday and Sunday meetings.
Negative Work/Life balance,
No compensation,
Bonus is only a dream,
Terrible Service Desk help.. worse of my entire job experience.
18 days passed one VPN problem resolve !
Upper management checking only how many job IBM got 10 Mio and above, they have no idea about why client is not satisfied from job and leaving IBM contracts.
If you are a good professional, PM is adding more job as logarithmic but, no backup of your position.
Good friendship between Consultants.
Cons :
PM controlling the project activities only Friday afternoon at 4pm, as a consequence last minute OT and weekend work, meaningless Saturday and Sunday meetings.
Negative Work/Life balance,
No compensation,
Bonus is only a dream,
Terrible Service Desk help.. worse of my entire job experience.
18 days passed one VPN problem resolve !
Upper management checking only how many job IBM got 10 Mio and above, they have no idea about why client is not satisfied from job and leaving IBM contracts.
If you are a good professional, PM is adding more job as logarithmic but, no backup of your position.
Management
Application Developer (Former Employee) – Toronto, ON – 7 January 2019
IBM Management trust their employees and provide space to grow their skills in all means. They respect their employees and is following a great culture
Pros
Great culture
Cons
Lesser salary
Prodcutive
Sr. QA ANALYST (Current Employee) – Halifax, NS – 15 December 2018
Good Management, and importance for learning is good, flexible at high level, less paid.
Good work culture and timing flexibility is good. The Hardest party is the salary being paid is very less. Specially for people who have come on PR
Good work culture and timing flexibility is good. The Hardest party is the salary being paid is very less. Specially for people who have come on PR
Great place to learn. Then move on.
Operations (Current Employee) – Markham, ON – 5 November 2018
A great place to build your skills. IBM is very supportive of continued learning and skill building. Unfortunately, very little room for advancement. Negotiate your starting salary HARD because increases are hard to come by.
Pros
work/life balance
Cons
compensation
Used to be better
Middleware Support Analyst (Former Employee) – Calgary, AB – 13 August 2018
Good times are long gone for IBM and it is trying hard to find new ways how to make money, i.e. jump on outsourced service model bandwagon. Although humble IT engineers work hard to deliver aggressive SLAs often between way too many clients, products and projects, middle management provides no support or recognition. Morale was very low that time.
Pros
Lots of technology advancement
Cons
A lot of stress
Care more about stock prices than employees / bloated processes
Confidential (Current Employee) – Markham, ON – 3 December 2018
I am currently a full time IBMer, I actually love my job but dislike the company. They have made it clear time and time again they care more about stock prices than anything else. They RA staff, furlough contractors and have the gull to give the CEO (as nice and pleasant as she is) a 17 million dollar raise with 8 consecutive quarters of loss on the stock. The morals, or lack there of, of upper/middle management are unlike any others. They won't hesitate to get rid of large quantities of staff to save on costs at the expense of all the other workers in those departments, that are usually already overworked. They constantly cut programs that increase employee satisfaction as well as constantly decreasing what they cover thru medical benefits.
There whole being about them is cut cost to make more money, as opposed to quality of service to drive more sales and increase client satisfaction.
Their bloated processes is something of a joke as well, getting approvals to hire staff, buy supplies or even fix a broken printer is outlandish. multiple layers of approvals and at least a week of work to more often than not be denied the resources any working office should have. (a functioning printer ... for heavens sake aren't we IBM)
Bottom line if you want to feel valued as an employee working for a company .... look elsewhere the job culture at IBM is currently stock price first employee last and sadly until that changes you are probably going to see the stock price continue to fall ... no matter how much they cut ....
There whole being about them is cut cost to make more money, as opposed to quality of service to drive more sales and increase client satisfaction.
Their bloated processes is something of a joke as well, getting approvals to hire staff, buy supplies or even fix a broken printer is outlandish. multiple layers of approvals and at least a week of work to more often than not be denied the resources any working office should have. (a functioning printer ... for heavens sake aren't we IBM)
Bottom line if you want to feel valued as an employee working for a company .... look elsewhere the job culture at IBM is currently stock price first employee last and sadly until that changes you are probably going to see the stock price continue to fall ... no matter how much they cut ....
Pros
Satisfying work
Cons
Don't care about employees, No Job Security, Poor Job culture
Good place to work in.
Certified Executive project/ Program Manager (Former Employee) – Markham, ON – 24 October 2018
IBM Is a good place to work in.. They provide strong support to their employees in terms of skills and knowledge building. They are customer focused company and good at it too. No strong benefits come with the job but decent non the less.
Job security is like any other company in the market. It is a business after all.
It was a pleasure working for them as they helped shape my career in a way that I am very happy about.
Job security is like any other company in the market. It is a business after all.
It was a pleasure working for them as they helped shape my career in a way that I am very happy about.
Avoid at all cost.
SENIOR SUPPORT REPRESENTATIVE (Former Employee) – Toronto, ON – 10 January 2019
Not a great place to work. Essentially paid substantially under industry standards just because of who they are. Management tend to micro manage and not let you flourish. They preach for people to think outside the box but what they really want is for people to just be quiet and do their job.
Pros
Good Work Life balance.
Cons
Terrible Pay. Mismanaged.
Excellent work life balance, decent salary
Software Engineer (Current Employee) – Markham, ON – 12 August 2018
Excellent work life balance, decent salary but highly bureaucratic in terms of work.Flexible timing, encouraged to think, innovate and work from home option as per requirement.
Pros
Work life balance, work ambiance, management
Cons
Bureaucratic in terms of work assignment
Ibm
Big Data Architect & Technical Project Lead (Former Employee) – Toronto, ON – 24 October 2018
Good work culture, Policies - IBM is good in these.
IBM spends a lot on training its Employees. That's a great thing.
Trusts Employees - WFH and no in-out swipe time monitoring. This is excellent
Salaries are very low and Salaries are never increased irrespective of work, performance. This is a huge reason for good employees to leave IBM.
IBM spends a lot on training its Employees. That's a great thing.
Trusts Employees - WFH and no in-out swipe time monitoring. This is excellent
Salaries are very low and Salaries are never increased irrespective of work, performance. This is a huge reason for good employees to leave IBM.
Pros
Trainings, Wfh
Cons
Salary