Poor salary for amount of work
SERVICE SUPPORT REPRESENTATIVE (Former Employee) – Markham, ON – 8 May 2019
Don't be fooled by the size of the company!! As a technician, you start at 40K/yr. No raises for 5 years, not even cost of living. Workload increased, but no compensation. Consists of shift work, which interferes with home life.
Management only worried about bottom line. All perks were taken away and many technicians were let go, which means on call more often.
Good for people just starting out to gain experience, but no room to really grow, unless you wanna move into head office.
Good experience for graduates
On call often, no raises, heavy workload, poor management