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Hyatt Employee Reviews

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Canada223 reviews

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3.8Work-life balance

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Great workplace

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Fun and exciting, you get to meet a wide variety of people and families. Very cozy atmosphere and you feel important operating the whole place. It's a good position.


Luxury work


All types of personalities
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Great place to work

Great place to work I enjoy everyone I work with and the days go by easy and stress free. I would recommend this place to friends and family. Management is great
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Cares about people

The whole brand cares about people. The guests, the employees, the community. The caring is evident each day at work. Great co-workers and incredible diversity. Everyone is valued!


Meal provided
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Waste of time

What is the best part of working at the company?Training and orientation. That's itWhat is the most stressful part about working at the company?No shifts. Awful scheduling, terrible experience.
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Very productive work place where you enjoy while working

What is the best part of working at the company?Well managed organization that take care of its Staff very properlyWhat is the most stressful part about working at the company?Long hours of work as the Hotel is very busyWhat is the work environment and culture like at the company?Work environment is very good as all the colleguages support each other even though they are from different diversityWhat is a typical day like for you at the company?Week days are often likely days to work
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Insights into Hyatt

Based on 98 survey responses
What people like
  • Energizing work tasks
  • Ability to meet personal goals
  • Feeling of personal appreciation

Messy but fun

The restaurant was short-staffed, so everyone was overworked and for that reason things were constantly more complicated than they had to be. But other than that, the coworkers were all super nice, and the environment was calm (most of the times).
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Good Management

Booking days off could be tough at times given the small team but nonetheless the general manager is very accommodating with requests when operations permits. Pretty straightforward with duties and responsibilities for each department.
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flexible schedule

I work part time and my department and fellow workers are very tolerant when I need to adjust it and change my hours. It helps me to achieve a work life balance that suits my needs.


staff cafeteria, discounts on hotel dining and spa and discounts for hotel rooms around the world


still the lowest paid industry in Alberta
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Great place to work.

Great place to work. Great Benefits and wonderful people .One of the best places to work in the city and atmosphere is outstanding .Staff were very well taken care.
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Hyatt pour moi est une des trios meilleure compagnie hoteliere. C’etait un formidable 15 ans et ce endroit - hotel ne sera jamais Le meme.
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Great workplace and great people!

I was there for 5 years and had the best time! I enjoyed working with my employees and the benefits were amazing! It is a unionized hotel so new hires could be tough to climb the seniority ladder
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Not fun at all

Horrible management, work environment, they don’t pay you equally, horrible shifts, my boss was terrible , very stressful work environment, only good thing was the food for the employee.


Free food


All the rest
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What is the best part of working at the company?the staff and management are amazing, the union reps are also awesome What is the most stressful part about working at the company?being short staffed and doing a 2 person job alone.What is the work environment and culture like at the company?work environment is great coworkers are friendly and very empathetic and understanding supervisors. the culture is also great because of the union What is a typical day like for you at the company?answer phone calls do daily tasks, taking paymentsassigning rooms check ins and checkouts
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A conference centre rather than a hotel

There is no front office management so chaos reigns. It makes for a really unpleasant work environment and a lot of the responsibility for management's poor decision-making is passed on to hourly-paid staff.The hotel is more conference/event venue with a destination bar than it is a hotel.


They let you go home at the end of the day


Utter chaos because of failure of front office management/operations
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Well paid and good benefits

It was nice working here. The staff and the management are great. The discounts and benefits are a bonus to decent pay. There are opportunities to work either full time or part time.
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Every day at work is business as usual, never a time time to idle.

I have never had a dull day at Hyatt, this hotel is about business and our guests, our staff members are equally important. Whenever I am at Hyatt I feel at home. I am always blessed, to go be the glory.


I am always excited to go to work.


I had a bad cold, I didn't want to stop from work, but the doctor recommended I took at least three day
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Toxic environment

Culinary management team is toxic environment. Most of them are from the restaurants which is small business compare to hotel business thus, nothing is well organized. Lack of communication between staffs and manager s. None of them are cared about the staff at all.
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Great if you have a thick skin and a willingness to work hard for certain amounts of time. Not so much if you aren't. Management is hit or miss, the people are good if you can mesh with them. Seniority is massive.
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Could be better

Working at Hyatt is great but certain locations have their challenges.There is possibility for growth but this often means applying for a position at a new location.If your lucky enough to work for a location that is unionized you will appreciate it more as you will often obtain better pay and benefits.




No work life balance
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Good benefits, but very toxic work environment

Good benefits and free meals, but toxic work environment coworkers are good for the most part. Dealing with management was a daily struggle.


Free lunch


Bad communication from supervisors.
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Worst workplace

Worst workplace that I ever worked. Really bad management, they really don’t care about staff and having really bad work conditions and standards. Never recommend someone to work here.
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Overall rating

Based on 11,076 reviews

Ratings by category

3.8 out of 5 stars for Work/Life Balance
3.8 out of 5 stars for Salary/Benefits
3.7 out of 5 stars for Job security/advancement
3.7 out of 5 stars for Management
3.9 out of 5 stars for Culture

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