Deal with students, parents, other departments within the College and staff within our department for issues arising that need to be addressed. Helping students daily with Ontario Student Assistance Program, emergency loans, bursaries. Using the Ministry One Key and FAO Portal for approving documents for students requesting OSAP along with Humber in house computer system Banner. Hardest part of the job was workload. You need to be able to prioritize your work. Best part of the job was to see the students graduate each year.
Dealing with difficult students can be a challenge