Richmond - Sales Associate (Current Employee) – Richmond, BC – 19 November 2018
Being a sales associate in HBC gives me the opportunity to expand my knowledge in the product I'm selling to the customer and allows me to enhance my other life skills as well. The skills I can enhance include communication skills, problem solving skills, customer service skills, and my speaking skills. I encounter problems on a daily basis as customers approach me with a question in mind and I'm there to help the customer in solving the problem by providing possible solutions or options the customer can consider prior to taking the next step in solving the problem if they so choose to. When customer provide feedback of my service or the overall service of the store, I'm listening attentively and will ensure that this information gets past on to higher management levels so that the manager can work on improving the shopping atmosphere of the customer alongside associates like me.
Order Picker (Former Employee) – Scarborough, ON – 20 November 2018
I worked as a warehouse associate for the HBC through a temp agency for three months and had a horrible experience. I mostly walked around the warehouse picking online orders or processing products shipped to the warehouse. The work conditions were horrible and management never cared to improve them. There were several times while processing products that I would see rats throughout the warehouse around the products and insects crawling on articles of clothing and other products and we were still told to process them and give them to customers who order online. The workplace is very competitive and had goals that were impossible to meet while supervisors would barely train us and get upset when we would make mistakes that could have been avoided with the proper training. I would not recommend this job to anyone.
Long hours, horrible work conditions, rude supervisors
Associée aux ventes (Current Employee) – Montréal, QC – 19 November 2018
Une journée au La Baie peut être longue. J'ai presque rien appris de nouveau appart personnaliser mon service à la clientèle. L'aspect plus difficile c'est de rester debout toute la journée. L'aspect agréable est quand que tu travaille avec une bonne équipe.
Sales Associate (Former Employee) – London, ON – 15 November 2018
Ive had the opportunity to work for a big company like Hudson's Bay for many years, and all I have to say is I aways look for the opportunity to go back to them whenever I can, this has been one of the most gratifying jobs .
Sales Associate (Former Employee) – Yorkdale, ON – 13 November 2018
- friendly, family environment, good work ethic and environment - - most enjoyable part of the job were the people you worked with - learned a lot about retail business and how things work behind the scenes
Sales Manager (Former Employee) – Greater Vancouver Regional District, BC – 9 November 2018
i was so happy when i got the job at the bay, it was the job i worked for to get. i have never been in a company that has no training for a manager, where theres no support, and if you fail its all on you. where its okay that your general manager talks bad about you instead of build you up. i was broken and discouraged when i left that job. i literally had to re think and build myself. after that job. it was terrible to go to wok and feel like you were being judged and not supported, where no one wanted to help you because they were over worked, and grumpy all the time! it was just all bad, actually thats a lie my team was amazing, they had heart an worked hard for me.
if you love retail and customer service please stay away from this company. its not okay to have a heart or to care for your team they see it as a weakness, not a treasure.
Buildings Operations Supervisor (Former Employee) – Toronto, ON – 5 November 2018
I spent many years there starting as a supervisor and was doing the management roll in the last 4 years. It was a very large multiplex property. working as the middle man for different owners I learned very well how to work professionally with management. I also learned the needs of the different type of buildings on the property.
Customer Service Representative (Former Employee) – Montréal, QC – 27 October 2018
As sales person you were always busy either fixing the merchandise,servicing someone on the floor or being at the cash. The fun part was that you got to meet a lot of different people and enjoyed the employee discount on all purchased.
Associée au service à la clientèle (Former Employee) – Laval, QC – 26 October 2018
You will make friends and if you are a positive and kind your team will love you, the only good part about the job is the people you will meet ...however management is bad, they are so money focused that they forget basic humane ethic + plus creates an uneasy atmosphere. They will make you come only for a 3 hour shift while you are paid minimum wage... Good for high school students only. If you are a university or college student dont waste your time here. You can do better
Sales Associate (Former Employee) – Saskatoon, SK – 23 October 2018
It was a great work place, but my regret is that I have not received training during my term there, which could have improved a lot of different aspects of my employment. Otherwise, it was very professional environment which i really enjoyed.
Sales Associate (Former Employee) – Québec City, QC – 22 October 2018
It was my first job ever, and I was really excited. My colleagues are super nice and really supportive. I made friends and great encounters.
However, it's really hard to reach sales goals and satisfy clients when there are so little employees on the floor. We're always understaffed. We barely have time to fold the clothes because we have to assist the costumers so the department looks messy as hell all the time.
You can be the best at your job, but you'll never get any compliments from management. They don't respect their employees at all. They think HBC is your life (even if you work part-time) and they don't care at all to over schedule you.
You get no benefits at all from working there; it's minimum wage and a 25% discount but you have to get the HBC credit card. No other stores do this, it's ridiculous.
I've not even been there from three months, yet I already quit. I'm not the only one who feels this way and other resignations from my colleagues are on their way.
Although I'm thankful towards HBC for giving me my first work experience and experience in retail, I'm really disappointed.
I hope they fix those problems soon enough because you can't treat people so poorly.