3.6 out of 5 stars.
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Hotel X Toronto Employee Reviews

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3.5Work-life balance

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Need good management. And need to build good team for the operation.

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What is the best part of working at the company?Working Schedule is good for me. I can take morning and evening shift.What is the most stressful part about working at the company?Sometime there is no one to lead to do the job. There should be given training for the new employees.What is the work environment and culture like at the company?People they do whaterver they want. Even managers they are not saying anything to the people who are lazy. What is a typical day like for you at the company?Mostly i like to work in the morning. If everything is organized properly. As well as enough staffs.
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Fun workplace with Awesome managers

I enjoyed working for this hotel, even for the long hours but they were fun, the employees were nice and hardworking, and the managers were kind and understanding, and always ready to solve your problems.
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Good place but needs to be more open in communication

What is the best part of working at the company?Nice and beautiful hotelThanksWhat is the most stressful part about working at the company?No proper communicationNo standards
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This place gave me the opportunity to gain experience in this industry.

I learned a lot from my boss, he is recognized on this industry and has so much experience in his position. It was a nice experience working in this place however sometimes was also really stressful.
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It's great

What is the best part of working at the company?People are the part of working at Hotel X What is the most stressful part about working at the company?There aren't any stressful parts working at Hotel X What is the work environment and culture like at the company?If you want great work atmosphere, come to work at the Hotel What is a typical day like for you at the company?It's a mixture of working on many types of tasks
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Insights into Hotel X Toronto

Based on 9 survey responses
What people like
  • Overall satisfaction
  • Clear sense of purpose
  • Fair pay for job
Areas for improvement
  • Supportive environment
  • General feeling of work happiness
  • Time and location flexibility

Productive and fun place to work

It’s a great environment to work in and has benefits/discounts to the hotel for employees. Management is a bit shaky but no work environment will ever be perfect you just have to keep an open mind
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Enjoyable place to work, with a bit of confusion at the top management level

Overall enjoyable place to work, with good work life balance and competitive salary. Some of the systems and management is a bit confusing, but lots of good perks and benefits
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Poor management

Worked for 2 yrs and got laid off by COVID and problem between F&B catering and Hotel. Worked so much extra hours and got ill. If you work as a salary based, you will kill yourself, way too much work.


Learning new skills, more trainings


Bad working conditions, poor management
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Es una excelente empresa el trabajo es más suave y gana lo justo para vivir como la gente en la ciudad.

Que es una excelente empresa y los puestos de trabajo son más suave no son tan alterado a como dice la gente envidiosa y se gana lo justo para vivir como la gente en la ciudad relacionandose con diferente tipos de personas, cultura, educación entre otros pero en resumen es mejor que cualquier otra cosa en comparación con el salario de mi país es excellent.
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Fun place

Interesting atmosphere. The Hotel prior to COVID was a different place entirely from an employee standpoint. The management team is more so concerned with themselves than the employees
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Productive and fun place to work .

Was a wonderful experience. I learned a lot of things but this company needs to grow in a few aspects like Quality Control , Marketing and even planning and organizing.


Free access to CEN


Long hours, low salary
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Ambiente de trabajo bajo presion, pero muy dinamico.

Es un trabajo pesado por que todo el dia estas en movimiento de piso en piso, atendiendo a los huéspedes, checando la alberca, que todo este bien surtido.


Buen sueldo


Muy cansado
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Terrible Environment

They love to lie and belittle employees. Don’t take your feelings into consideration. Micro management and nepotism at it’s worst! Management is terrible and everyone is very fake. Some employees were nice but that’s about it. Overpriced and overrated opulent hotel. Truly nothing special about this place.
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Great workplace culture

The staff are great and the management team are very helpful. It is a great place to work and everyone feels like they are part of your family. Food is included which is a plus.
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This type of work requires a lot of time and sacrifice, because professionals in this area have been doing their best to enhance the company, because the administrative work of a company starts at the reception, which is why we are obliged to do our best at all times
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Fast paced environment most of the time

The schedule took over my life. No time for the social gathering. It was a good experience though. I learned a lot about the job and I met many friendly people.


Free food, good paid, benefits


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Won't recommend.

The job is killing in the business season. Won't recommend to a friend. Managers won't give you proper respect. Most people don't stay long enough, specially if you are direct hire it will be really challenging to pass the prohibition period.


Paid well


Too stressfull and managers will miss behave at times.
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great benefits and competitive salaries

Great benefits and competitive salaries. Company is continuously growing which can be good for advancement but hard to keep up with the new standard procedures.
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Extremely Proud to Call Hotel X Toronto Home!

Having worked for the hotel now for a year, I can honestly say what a difference a year makes! I defy you to show me any property, let alone one as audacious and daring as Hotel X, that doesn't have growing pains. Is there a bit of a disconnect between certain departments? Yes. Is it getting better? 100% Every hotel has its own challenges from department to department. It was rough coming out of the gate in 2018, but we've got through them and those that come out the other side are WAY better off and better equipped both personally and professionally. This is great camaraderie and a sense of pride from the staff and management that befits a property as beautiful and impressive as Hotel X Toronto. I'm delighted I made the switch to take on this challenge and encourage others with a true passion for hospitality to do the same. It's the closest thing to working at a true resort that you'll find in Toronto!
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Great people to work with.

Great team to work with. Since it's a new hotel there's only room to grow and advance. Good salary and great benefits. Free lunch. Personal days and paid vacation days.
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Fun Place to work

I was so sorry to leave my Housekeeping Family at Hotel X Toronto! Thank you to the wonderful Team and Management I will miss you all very much. The Best Team I have ever worked with!


Free Lunch, Great Bennifits and Pay Rates
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Overall rating

Based on 28 reviews

Ratings by category

3.5 out of 5 stars for Work/Life Balance
3.6 out of 5 stars for Salary/Benefits
3.7 out of 5 stars for Job security/advancement
3.7 out of 5 stars for Management
3.7 out of 5 stars for Culture

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