4.2 out of 5 stars.
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HOTEL GRAND PACIFIC Careers and Employment

About the company

  • CEO
    Reid James - General Manager
  • Founded
  • Company size
    51 to 200
  • Revenue
    less than $1M (CAD)
  • Industry
    Hotel & Travel Accommodation
  • Headquarters
    463 Belleville Street, Vi...
  • Link
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Food Preparation & Service

4 jobs


Salary estimated from 503 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 20 reviews and is evolving.



Senior Reservations Agent in Victoria, BC
on 27 September 2022
Friendliest Hotel I've ever worked
The Grand Pacific is one of the best companies to work for and probably the friendliest hotel I've ever worked. I not only like the Company culture, but also how they treat their employees, with respect, fairness and growth opportunity. I had a really good training experience that helped with my quickly promotion. The benefits and wages are pretty good but what I probably like the most is my coworkers. I am glad we have created the dream team. My manager is a great person. She is very professional and a good communicator and she is always pushing us positively to reach our goals.
Sales Manager in Victoria
on 20 September 2022
Flexible and Positive work place to be
Working with Hotel Grand Pacific, I feel a part of a family more than an employee. Hotel Grand Pacific has an independent work environment allows the employee to choose and work at the style that best suits one. We have a compassionate team member encompasses a level of respect, empathy, and overall support to each other.I believe when working for an organization that maintains a happy work environment, one may feel encouraged and motivated to finish more work. This may help you finish more tasks throughout your workday, which can lead to management trusting you with more responsibility. You may also produce a higher quality of work since you might feel prepared to finish your duties more efficiently. This is what Hotel Grand Pacific!Working in the sales department, I have opportunities to travel and reconnect with people from the industry such as attending Tradeshows, events & conferences.Fun part if the social committee, who organizes monthly events which allows employee from all department to connect :)
Worked at hotel in Victoria, BC
on 16 June 2022
Terrible place to work wouldn’t recommend to anyone
Hotel is almost as trash as management is. If you want a terrible work culture where management and HR only care about the staff with “seniority” and brush it off as “business needs” then you’ve found your calling! They will let senior staff go on vacations and make you work all the terrible shifts, constantly complain about what you’re doing wrong, get upset when you refer to men as “sir.” An HR rep who is actually good at their job would make compromises and meet you in the middle but not here! They will always side with management and ask you why you are working here if you feel “burnt out.” They wonder why they have a staff shortage? Perhaps it’s time for them to get off their high horse and take a look in the mirror.
Guest service in Victoria, BC
on 4 April 2022
An incredible hotel
The hotel is excellent, it is right in the heart of Victoria, facing the inner harbour. The staff are really efficient, friendly and the best thing is that they help each other. If you are students, they are very flexible with your schedules and the managers are very open to listening to you. They have good benefits for employees and the salary is above surrounding hotels.
prefer not to say in Victoria, BC
on 26 March 2022
Same volume of work, half the staff
COVID hit the hotel very hard. Most people got other jobs, so not many of us came back for obvious reasons around July 2021. The work-load was waaaay too much. Everyone in every department, and every department manager I was close to, was so tired, sad, overworked, bitter, and/or angry by the time I left, myself included. It used to be a great place to work, and I genuinely never thought about it when I got back home, but after returning in July, it quickly turned into never not thinking about how long I have left until my next shift.Typical day at work was getting run off my feet, as we were almost always understaffed. Management was actually one of the highlights of working at the hotel. Some of the best managers I've ever worked with I met at the hotel. They do genuinely care, but they're also all getting run off their feet.Wages are barely above average, despite being unionized. Job security was nice, but the amount of shifts you got depended solely on how long you've been employed there. This was particularly infuriating when I encountered many coworkers that were lazy or didn't care, meanwhile many new staff who really needed shifts would get a couple of shifts a week, and never be eligible for their benefits. I used to enjoy working at the hotel, but it's a shame our wages were so mediocre under our union contract with the amount of work we needed to do. I am fully pro-union for places like Starbucks and Amazon, and specifically for the housekeeping department at the hotel, but I don't see how the staffing issue will ever get solved when you can find easier jobs that won't completely mentally drain you, for the same compensation. A genuine shame

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Questions and answers

People have asked 8 questions about working at HOTEL GRAND PACIFIC. See the answers, explore popular topics, and discover unique insights from HOTEL GRAND PACIFIC employees.

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Interview insights

Insights from 26 Indeed users who have interviewed with HOTEL GRAND PACIFIC within the last 5 years.

Favourable experience
Interview is average
Process takes about a week

Common questions about HOTEL GRAND PACIFIC


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