Intake Support Worker (Former Employee) – Edmonton, AB – 22 January 2018
Set up the Intox center for clients of 80 people. Organized the beds for clients and set up all the food and drinks in the lunch room for clients. Processed clients coming in the Intox, as to their state, gave them a locker for the night. I would help the clients with getting clean clothing, and if they needed to be placed in a sobriety place i would set that up for them, usually calling around the city or province to get them in as soon as possible.
Free Lunch, enjoy working with the clients.
Worked only night shift, wasn't able to get day shift there.
Kitchen Helper (Former Employee) – Calgary, AB – 31 December 2017
we would play with the kids for 30 minutes then me and my team would go into the kitchen and prep the food to the kids and cook. ive learned new ways to cook the foods everyday by my teammates we have a variety of different people from different cultures so we learn more about each other the hardest part about my job is when people dont show up for their job then others have to do their job the most enjoyable part of my job is cooking for events because then we get to do a different culture food style every year
Intake Worker (Former Employee) – Edmonton, AB – 16 May 2017
Working at Hope Mission was a great opportunity to gain social work experience but it is not a place I would recommend working at long term. -Management is very bisased and inexperienced. Most get their positions by being able to quote the bible and leading devotional rather than having actual leadership and administrative skills. -Little opportunity for growth and low pay. -Lack of communication between management and front line staff, which can create dangerous situations when dealing with the homeless (I.e. Shelter rules that change every day, lack of clear understanding of rules among staff) -dirty environment and constantly having to worry about bringing bed bugs home, and no compensation is provided if you do. -underperforming staff are kept on because there's such a high turnover -unqualified staff are often hired due to the turnover and difficulty in finding staff
Homeless shelter (Former Employee) – Edmonton Alberta – 6 May 2017
When working here you work together as a team and help the homeless either with meals or day to day struggles. You get to hear other people's stories and learn from what they have been through. You can help yourself get experience on job applications because you end up preping food and cleaning and serving. You end up dealing with a lot of day to day basic skills. Everyday skills. Most of all you get to see smiles on people's faces who aren't living the best way or choose to let their addiction over come them.
Development (Former Employee) – Edmonton, AB – 27 March 2017
This organization has been a incredible place to work over the last four + years. I have been able to experience many different positions while being apart of Hope Mission and was given opportunity to grown. I have been pushed in many ways to find my strengths and use them to my best ability. I have had the pleasure of working with a team, and in a more solo role - which has really helped me to develop my passion for efficient processes.
Volunteer Work (Former Employee) – Edmonton, AB – 7 January 2017
I did not work as a staff in Hope Mission, for I was too young to, and it was far from the West End (Downtown, Edmonton) I just volunteered to serve food with the Hope Mission staff two years ago (2015) when I was 15 years old.
Breakout Community Member (Former Employee) – Edmonton, AB – 6 January 2017
I loved working with the homless as it fufilled you in a very special way. I am no longer looking to work for ythem as I am going back to school TO work with those populations so I need somthing until September of 2017
Support Worker (Former Employee) – Edmonton, AB – 25 July 2016
People you work with are awesome, but the management is downright terrible. They get away with a lot because they're non-profit. Lots of pockets are padded and no upper manager is except from this..even the ones who pretend to be on your side. Be willing to give them ANY type of favor and they'll reward you for it.
Follow-up Support Worker (Former Employee) – Edmonton, Ab – 4 June 2015
I can honestly say I've worked with the best staff I've ever met. No matter what department you find yourself in, there will always be an opportunity to serve the homeless population in ways that are greater than the job itself. Sometime something as simple as remembering someone's name can make a huge impact. Intake is 12 hour shifts 4 on 4 off, which can take a toll on your schedule, especially if you have family. Housing is your regular 9-5. It can be a tough environment and it takes an active and compassionate mind to keep from becoming hardened to the clientele, but persistence and honest love breaks through to people and you will see the results in changed lives. There is, however, a power struggle in upper management that has left multiple staff members abandoned when in crisis or fired without just cause. It seems that running numbers through is the most important thing to them and the actual care and lasting success of both staff and clientele gets bypassed. Some of the people in management are fantastic, but unfortunately they're not the ones making all the decisions. This is the issue currently, and many people are pushing for a beneficial change. If you think you could be a solution, please apply! Turnover is high and there is a good chance you could find a placement.
Meals provided in some cases, Excellent personal growth opportunity, Great staff, Giving back to the community
CHILD AND YOUTH COUNSELLOR & SOCIAL WORKER (Former Employee) – Entwistle, Alberta – 16 March 2015
We would have breakfast, lunch and dinner with children and other camp activities. Do life with them and raise them. The children are from underprivileged homes so it is very demanding. We prioritize the well being and safety of the children in hopes that they may be healed from pasts hurts and pains in order to have a bright future.
Night Shift Intake Worker (Former Employee) – Edmonton, AB – 18 September 2014
Hope Mission takes care of their staff and anyone who is in need that walks through the doors. Working night shift, we had to deal with the drunk, tired, grumpy people, but it was a great feeling getting to put a smile on their faces.
Woman's Addition and Kitchen Worker (Former Employee) – Edmonton, AB – 15 May 2014
My typical day at work would include working in the woman's addiction facility. I would counsel the ladies and help facilitate the classes. The program is based on the 12 steps and 7 principles. I learned so much while working in this program, I can't even begin to explain. The hardest part of the job would be when one of the ladies relapsed. I had a connection with these ladies while they were in the program and it was hard to see them go through that. The most enjoyable part was their graduation. Seeing them walk proudly on stage, declaring this sobriety. It was great. The second part of my job was working in the Hope Mission kitchen. I would help the kitchen staff with preparing and serving the food everyday. I would be able to have conversations with some of the clients but it wasn't as often as I would have liked. Hope Mission is doing some amazing work in downtown Edmonton, if you have an opportunity to volunteer I know that it would be a great experience for you.