Home and Community Care Support Services Careers and Employment

Work wellbeing

Results based on 72 responses to Indeed's work wellbeing survey.

Work wellbeing score is Above average, 75 out of 100

Happiness

How enjoyable people find their day-to-day life at work

Above average

Purpose

How meaningful people find their work

High

Satisfaction

How content people feel with the way things are at work

Above average

Stress-free

How manageable people find their work stress

Average

About the company

CEO
Cynthia Martineau
79%
approve of Cynthia Martineau's performance

Company size
5,001 to 10,000
Revenue
Hidden by employer
Industry
Healthcare
Headquarters
Toronto, ON
Link
Home and Community Care Support Services website

We are here to help. Ontario’s 14 Home and Community Care Support Services organizations coordinate in-home and community-based care for thousands of patients across the province every day.

We assess patient care needs, and deliver in-home and community-based services to support your health and well-being. We also provide access and referrals to other community services, and manage Ontario’s long-term care home placement process.

We collaborate with primary care providers, hospitals, Ontario...

We are here to help. Ontario’s 14 Home and Community Care Support Services organizations coordinate in-home and community-based care for thousands of patients across the province every day.

We collaborate with primary care providers, hospitals, Ontario Health Teams and many other health system partners to support high-quality, integrated care planning and delivery.

We help patients, their families and caregivers when they need services, support and guidance to:

> Remain safely at home with the support of health and other care professionals

> Return home from hospital and recover at home

> Find a family doctor or nurse practitioner

> Find community services that support healthy, independent living

> Transition to long-term care or supportive housing

> Die with dignity in the setting of their choice

In addition to our role and responsibilities to provide home and community care services, we are important health system partners actively collaborating and managing emergency response activities such as pandemic response and community, hospital and long-term care home evacuations needed in moments of unforeseen natural disasters such as floods and forest fires.

Learn more

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Salaries

Salary estimated from 2.1K employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 181 reviews and is evolving.

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Reviews

Care Coordinator in Mississauga, ON

on 18 June 2023

Meh!

Used to be a great job but now the money is not worth the workload.Good flexibility in the community, no micromanaging but to many complaints and complicated cases.Money is virtually the same since 2019 cause of bill 124

Team Assistant in Thunder Bay, ON

on 12 September 2023

Understaffed and no management involvement

Understaffed…severely. Staff talking about how they’re all looking for new jobs. Co-workers have to beg each other online for help as managers are too busy to get involved. Training is terrible. Even the trainers get pulled off of training new staff to cover for others due to staffing issues. Newbies are often put as “floats” which means you cover for whoever is off, but aren’t trained in each p...

Care coordinator in Toronto, ON

on 21 August 2023

Not a good place to work.

Staff are not valued or supported. Management are aware of the excessive workloads due to understaffing/high caseload numbers but only care about metrics. Consequently, there is exceptionally high rate of staff burnout/turnover and little stability or ability to provide good service.

Team Assistant in Mississauga, ON

on 21 July 2023

Approachable team

Positive environment, no micromanaging, approachable CC’s, TA’s and managers so far in my short time. So far so good. Busy at times as its a call center setting you have to be in the phones most of the time and should be a multitasker.

Care Coordinator in Toronto, ON

on 9 July 2023

High Workloads Poor Management

Extremely high workloads, extremely high demands that are very time sensitive, extremely poor work/life balance. No support from management, they only focused on stats.

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Questions and answers

People have asked 45 questions about working at Home and Community Care Support Services. See the answers, explore popular topics, and discover unique insights from Home and Community Care Support Services employees.

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Interview insights

Insights from 215 Indeed users who have interviewed with Home and Community Care Support Services within the last 5 years.

Favourable experience

Interview is average

Process takes about a week

Interview questions

Goals and Expectations Relatable experience Strengths and areas for growth

Goals and Expectations Relatab...

Shared on 22 November 2020

How would you handle a situation where the individual is aggressive? What protocols would you follow for the Finance Department with respect to this particular job? Are you flexible?

How would you handle a situati...

Shared on 24 February 2018

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