Caregiver (Former Employee) – Vancouver, BC – 19 February 2019
The managers are so supportive and helpful;. They always make sure you have clients. Their clients are nice and friendly and very accommodating. I have learned a lot in my days of work, working with the elderly.
Personal Support Worker (Former Employee) – London, ON – 28 January 2019
I was out in the field and worked alone with clients. Home Instead was readily available for any questions or concerns. A typical day was very much enjoyable, going from client to client to assist with their day to day needs.
Boss not concerned about his staff or why they leave
PSW (Former Employee) – Oakville, ON – 13 November 2018
Coordinator just concerned about getting her hours filled...not about you as a front line worker. Boss who knows you work well and that you took very good care of clients is too busy to look into issues his staff are having. Treat staff as if they are disposable although staff have worked very hard and we'll for them. Most of your clients are very sweet seniors who share their wisdom with you about life. Some have had very difficult lives that we can learn and grow from.
Some pleasant staff
No travel allowance...coordinator...basic wage...boss not concerned about staff
Steadily going downhill. Very poor wage among other opportunities. Very poor communication. Very high turnover of staff at ALL levels. Bad sign.
Caregiver. (Former Employee) – West Vancouver, BC – 8 October 2018
Turnover is way too high at all levels. Nepotism in place at admin level. Very poor communication. No transparency. Very low wage, even compared to other home care opportunities. Lack of respect to the caregivers.
Caregiver (Current Employee) – Richmond, BC – 11 April 2018
Every client has been a different experience with different needs and I've enjoyed my work with Home Instead. The management has been excellent and has been over the top as far as giving support and helping me with scheduling difficulties due to a recent move. The workplace culture is very positive and I would say the hardest part of the job has been long distance rush-hours. I've enjoyed the variety of clients and work expectations along with the chance to work a variety of different shifts.
A great place to work with flexible hours and super nice people
Home care worker (Current Employee) – London, ON – 4 April 2018
While working with Home Instead, I have met a lot of wonderful people through my clients, fellow co workers and management. With this job I am able to choose my own clients and thus being able to set my own hours. I find working with my clients very rewarding and enjoyable.
Caregiver (Former Employee) – Edmonton, AB – 19 March 2018
Able to let me enhance my skills in taking good care of patients. the management is able to find me a suitable patient for me which work out really great. The most enjoyable part of the job is when my client verbalized how lucky and thankful they are to have me as their caregiver.
Fast paced environment and can be very rewarding work
Human Resources Manager (Former Employee) – West Vancouver, BC – 12 March 2018
Home Instead is a non-medical home support company that specializes in senior care. It is a 24 hour company with a never ending need for client services to keep someone living independently at home for as long as possible. A great benefit to working with the company as a caregiver is you can join the team with zero experience or have many years of industry related knowledge. They provide all the training you need and pay you for your time. A less desirable factor to the job is compensation either as a care aide or an office admin. For the most expensive home support company, is it discouraging to see the company pay on par with what the market bares. They take a lot of pride on being a provider of choice and it would be great to see them recruit the best of the best by ensuring they are compensated above what the going rate it is in the industry. The work place culture is of a personal home-style feeling; warm and welcoming. It was discouraging to watch a revolving door of office managers come and go with a bumpy transition for clients and caregivers. The most enjoyable part to the job would be the rewarding impact you can make on a client and/or their families lives.
Home style office atmosphere ; rewarding work ; flexible hours ; training provided ; benefits