Home Instead
3.6 out of 5 stars.
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Home Instead Careers and Employment

About the company

  • CEO
    Jeff Huber
  • Founded
  • Company size
    more than 10,000
  • Revenue
    $1bn to $5bn (CAD)
  • Industry
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Personal Care & Home Health

198 jobs

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Salary estimated from 484 employees, users, and past and present job advertisements on Indeed.

Popular Roles

Support Worker
$15.32 per hour
$15.95 per hour
Préposé(e) au Service de Soutien Personnel
$15.24 per hour
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Rating overview

Rating is calculated based on 6.1K reviews and is evolving.


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Work-life Balance


Caregiver in London, ON
on 3 April 2021
Fast paced. Stressful
On the surface the job seemed ideal. I could work the hours I needed and balance a personal life. Not so easy to do. You are quickly assigned clients which is good I suppose. You must be prepared for CONSTANT emails, texts and phone calls. That part drove me insane. Last minute shift calls were pretty regular. If you’re in need of hours, you’ll get them but driving more then a half hour through this city for a minimum hour shift simply is not worth it to me. Wear and tear on your car, gas and having a great cell phone data package isn’t brought up in interview process. Mileage is NOT paid. Why would anyone spend hours driving in any given week and not get compensated? The clients are wonderful for the most part but the business end of the job is BRUTAL.
Service Coordinator in Kanata, ON
on 31 March 2021
Great Job, bad management
The office employees are exceptional to work with, with exception to management. It is a small office where communication is key. Upon being hired you are lead to believe that you will be given fair opportunity to improve if you are lacking in areas of your job performance. You are also led to believe that you would be spoken to if you were not meeting standards. This is untrue. I was let go in the most unprofessional way I have ever seen in a workplace. Management discards you as if you don’t exist and has zero respect for your time. There is no consideration if you ask for a reason behind termination to improve yourself for the future. I am not the only employee of home instead that has worked under this manager and had this same experience. There is a false sense of security and this job is not reliable.
Coordinator in Oshawa, ON
on 7 March 2021
Not willing to train properly - will let go if not able to do job without adequate training
Wouldn't reccommend working as administrative for this agency. They won't train you, and then they will let you go if you aren't able to do the job without adequate training. They will gossip in the office and then they will let you go without good reasoning. Do not take the chance
Client Care Coordinator in Port Coquitlam, BC
on 6 March 2021
Terrible place to work
I worked for this company for less then 1 year. There is a lot of disrespect, backstabbing, and gossiping from the manager which explains why they have gone through a considerable number of staff. The owner comes in occasionally to have a meeting with the office staff and ends up making everyone feel horrible about what they are doing. You are left deflated and uninspired to do more. There is never any appreciation for the great job that you do or the initiatives that you bring to the table. The training that you receive is very limited for office staff and Caregivers. You are mostly left to figure it out on your own.
Health Care Aide/ Caregiver/Companion in Edmonton, AB
on 13 February 2021
Productive and well balanced work place
I get a full support from the supervisor.I can manage my time schedule. They recognize your effort by giving an award and incentive.They support you to achieve your career goals.
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Questions and answers

People have asked 39 questions about working at Home Instead. See the answers, explore popular topics, and discover unique insights from Home Instead employees.

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Interview insights

Insights from 171 Indeed users who have interviewed with Home Instead within the last 5 years.

Favourable experience
Interview is easy
Process takes about a day or two

Interview questions

They may ask good into interview question but once again why do you want to work for nothing

Shared on 1 October 2018

1. What are some of the challanges one might encounter while working with a senior? 2. Tell us about a difficult time or experience and how you resolved it. 3. What related experience do you have working in this industry or why do you think you would be a good addition to our team? 4. Where do you see yourself in the next 3-5 years?

Shared on 12 March 2018

Work experience with elderly.

Shared on 11 June 2017
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