Holt Renfrew
3.5 out of 5 stars.
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Holt Renfrew Employee Reviews for Sales Associate

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Work environment is very toxic. Management is so poor and very unprofessional. Managers would always preach about customer service and say how customers are the king & queen but the minute we need help they turn their backs. Other department employees & top sellers would display arrogant & ignorant attitudes which was annoying.
Pros
discount
Cons
no support, poor management, cliques
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Like your job, have a great smile, be professional, everyone is a potential customer, be polite and courteous to everyone thar enters the store.
Pros
Personal paid holiday day.
Cons
Nothing I can say negative about Holts I love working here, a great place to work.
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great place to interact and build new clients and contacts expanding your network. Very paced exciting enjoyable atmosphere which is always up to date with the latest brands.
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One of my best experiences is Holt Renfrew. They always keep you in track to keep your sales high. High competition but still you can make your targets.
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Over all, Holts is a great company to work for. A true Canadian luxury house! Even with latest competition from US, Holts still stand strong as the only luxury department store in Canada. What is pro can be a con at the same time, Holt is true Canadian, which means the whole executive team remain all caucasian including head quarter as well as all stores. I would prefer to think it's culture difference instead of racist, but after all these years, it's hard to only look at positive side.
Pros
beautiful products, great discount!
Cons
long hours on your feet.
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When I was there it was good now I heard they have now changed it to commission based pay which I am sure it made the work climate very tense. They used to do base pay plus commission.
Pros
employee discount
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Working with clients to perfect wardrobes and gifts. Management in my time of placement was at quick turn over, no stability. Was not an enjoyable experience.
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Friendly environment Making good money Intraction with different cultures and people Fair tasks Having good relationships with co workers and employers as well
Pros
Fari break time
Cons
Sometimes too quiet
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Pros -great benefits -50% off luxury goods - great environment -awesome staff Cons -lack of growth at times -poor work/life balance -constant shift in management
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i did not like the staff nor the clients...it was a very pushy job . they were always forcing you to speak and mingle with clients even when clients were annoyed and did not want to be bothered .
Pros
discounts
Cons
people
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colleges are not really friendly, management is responsible but seldom knows the truth. Not so much cultural diversity, but other than that it's all good.
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-learned great values -increased communication with customers -product & brand knowledge -great customer service -working together is highly emphasized on
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The managers micro manage, gossips with staff and the management team. I've encountered multiple racism between staff and the management team. The management team were very unprofessional.
Pros
good employee discount
Cons
stressful work environment
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a really good place to work as the discount is 50 percent, overall its great managment how ever in every work place there are various egotistical asswholes like char,
Pros
great place to work
Cons
you will be drawn into the drama
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The management is biases and shows favoritism towards employees. Unfair salaries, rules against employees that are unrealistic, and treated with disrespect. No chance for career opportunities or advancement no matter how hard employees work. There is a lack of communication and teamwork towards employees and management. Overall, Holt Renfrew as company is a toxic work environment!
Pros
Employees friendships and discounts
Cons
Management and salaries
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I spent my University years here, it was a great and flexible place for a student and a good learning experience for how to offer quality customer service.
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-Very stressful experience -Lack of respect and appreciation -Favouritism very evident -learned not to be to giving and kind to certain individuals
Pros
good benefits and employ discounts
Cons
don't work as a team : cut throat ; liars and disrespectful
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Although Holt Renfew hires a lot of great people, they care little about the average associate and focuses too much on numbers and KPI's and will dismiss associates without lending credence.
Pros
Benefits
Cons
Hours and holidays
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Environment and management are probably worst aspects of this company. Employee turnover rate is 50% at all levels including sales to corporate. Really unpleasant overall but rewarding if you are independent and prefer retail
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It's a good place for ppl who needs retail experiences but not for the professional ones. Also, it's a chaos after Saks and Nordstrom open, they were doing crazy sales mess up all industry standard. The new management very sucks, not appreciate employees.
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- great work culture - make your own pay cheque - room for growth - management support - money wasn't great when business was slow
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