Holt Renfrew
3.5 out of 5 stars.
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Holt Renfrew Employee Review

Nepotism taints an otherwise nice workplace

3.0
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
30 December 2020
Working here I had a manipulative experience with members of my team and management. Initially they try very hard to boost your morale to make you feel like a part of the workplace, however that does not last. It then becomes very clear that unwarranted personal opinions have more weight than work ethic does. Therefore, trying to fit in or even get a chance at advancing solely relies on pandering to particular people, regardless of your skills. Issues like micro-management of tasks, trying to use newer staff as scapegoats for mistakes or difficult tasks, and the culture of defaulting to gossip behind people’s backs made it feel not worth working here for the meagre pay. Also, management is not professional, they will display blatant favouritism. Some staff members that are argumentative and disruptive to other workers and even customers will be praised regardless of what they do. It is unfortunate that these aspects can overshadow one’s experience and have more influence on one’s ability to advance in the company. I strongly believe that this company needs to examine certain staff more thoroughly to understand why they have high turnover rate.
Ratings by category
3.0Work/Life Balance
3.0Salary/Benefits
1.0Job security/advancement
2.0Management
1.0Culture
Pros
Good staff discount, convenient location, flexible schedule
Cons
Poor work culture, lack of support, cliques
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Work environment is very toxic. Management is so poor and very unprofessional. Managers would always preach about customer service and say how customers are the king & queen but the minute we need help they turn their backs. Other department employees & top sellers would display arrogant & ignorant attitudes which was annoying.
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Beauty Advisor (Former Employee) - Vancouver, BC
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Cons
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  1. Nepotism taints an otherwise nice workplace